City of San Diego Case Study
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Netskope Discovery
- Netskope for Office 365
- Netskope Threat Protection
Tech Stack
- Cloud Security
- Data Governance
- Intrusion Detection and Prevention
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Cybersecurity & Privacy - Database Security
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
- Data Science Services
About The Customer
With an estimated population of 1.4 million, San Diego is the eighth-largest city in the United States, and second largest in California. San Diego is the birthplace of California and is known for its mild year-round climate, natural deep-water harbor, and extensive beaches. The City of San Diego’s IT network consists of 24 different networks, has 40,000 endpoints, 11,000 employees, and integrates with 4,000 different third-party services, including the FBI, INTERPOL, Sheriff’s Department, Fire Department, surrounding municipalities, and more. As a port city and home to several military bases including Naval Base San Diego, the principal homeport of the Pacific Fleet, San Diego is a natural target for cybercrime. The city receives between 800,000 and 1 million threats per day.
The Challenge
The City of San Diego’s IT network consists of 24 different networks, has 40,000 endpoints, 11,000 employees, and integrates with 4,000 different third-party services, including the FBI, INTERPOL, Sheriff’s Department, Fire Department, surrounding municipalities, and more. As a port city and home to several military bases including Naval Base San Diego, the principal homeport of the Pacific Fleet, San Diego is a natural target for cybercrime. The city receives between 800,000 and 1 million threats per day. The city needed to understand cloud usage and risk of cloud services, manage costly bandwidth usage associated with large backups, and safely deploy sanctioned cloud services such as Office 365. They also needed to secure sensitive data and protect against cloud-based threats.
The Solution
The City of San Diego partnered with Netskope to embark on its cloud security initiative. They used Netskope's products including Netskope Discovery, Netskope for Office 365, and Netskope Threat Protection. These solutions helped them identify SaaS, PaaS, and IaaS in use, monitor for risky usage and anomalies, protect sensitive data, and detect and respond to threats and malware. The city also embarked on an Office 365 initiative, which includes leading Cloud Storage service, OneDrive for Business. They used Netskope to audit internal and external usage, identify and protect sensitive data, as well as detect and remediate threats such as malware in the service.
Operational Impact
Quantitative Benefit
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