Clean Bill of Health
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- JDA® Warehouse Management
Tech Stack
- Automated Storage and Retrieval
- Pick by Light
- Powered Conveyor
- Paperless Operation
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Pharmaceuticals
Applicable Functions
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Warehouse Automation
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Teva UK Limited is a major supplier of pharmaceutical products to the UK health service. The company adheres to stringent quality procedures in order to safeguard the integrity of its stock, tracking products both by EAN number and batch number. Stock must be kept in temperature-controlled conditions and in an environment that meets the highest standards of cleanliness. The company processes approximately 140 orders daily, with total pick volumes averaging more than 9,200 carton equivalents. Teva distributes the majority of its deliveries to pharmaceutical wholesalers, as well as some self-distributing pharmacy chains. The pharmaceutical wholesalers will then distribute to local independent pharmacies, hospital pharmacies, and high street and supermarket chain pharmacies, which in turn dispense medicines to UK patients.
The Challenge
Teva UK Limited, a major supplier of pharmaceutical products to the UK health service, needed to optimize its supply chain to handle the growing complexity and scale of its business. The company adheres to stringent quality procedures to safeguard the integrity of its stock, tracking products both by EAN number and batch number. Stock must be kept in temperature-controlled conditions and in an environment that meets the highest standards of cleanliness. Due to the growing complexity and scale of its business, Teva decided to build a new logistics center that would support its increasing volume and provide new ways to service its customers. The company sought a warehouse management solution, with advanced features such as automated storage and retrieval, pick by light, a powered conveyor and a paperless operation, that would enable it to increase efficiencies, save costs and improve service in the new facility.
The Solution
After evaluating eight technology providers, Teva selected a warehouse management solution from JDA Software’s Intelligent Fulfillment™ suite, due to the company’s strong partnership and experience in the pharmaceutical industry. The warehouse management solution enables Teva to optimize all of its processes — from goods-in to customer dispatch — as well as trace inventory across the supply chain. The solution manages throughput in Teva’s 280,000 square foot (25,000 square meters) facility, and enables Teva to integrate hazardous, odd-shaped and high-value items at a single site in order to achieve maximum efficiency. Teva stores more than 850 stock-keeping units in its facility. The company uses pick-by-light technology in its dedicated item pick area, with multiple orders picked from a specific zone. When complete, cartons are transported on conveyors to the next appropriate zone for customer order packing. Automated processing ensures that finished orders are sent to one of 78 shipping lanes, cartons are labeled and secure strapping is applied.
Operational Impact
Quantitative Benefit
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