Close partnership drives business success at Pragma Computers
Customer Company Size
SME
Region
- Europe
Country
- Romania
Product
- Bitdefender GravityZone Ultra
- Bitdefender GravityZone Elite
- Bitdefender GravityZone Patch Management
- Bitdefender GravityZone Full-Disk Encryption
Tech Stack
- Endpoint Protection
- Endpoint Detection and Response (EDR)
- Automated Patching
- Full-Disk Encryption
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Revenue Growth
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Identity & Authentication Management
- Cybersecurity & Privacy - Malware Protection
Applicable Functions
- Business Operation
Services
- System Integration
- Training
About The Customer
Founded in 1992, Pragma Computers handles integration, design, implementation, and support of IT systems and networks. The company also resells workstations, printers, servers, software licenses, and other solutions. Pragma Computer’s information security areas of expertise include cybersecurity, digital forensics, and incident response (DFIR), and threat prevention and analysis. Headquartered in Bucharest, Romania, Pragma Computers has established itself as a key player in the IT systems industry, providing comprehensive solutions to a wide range of clients.
The Challenge
In the early years of business operations, Pragma Computers did not steer customers to a particular security solution. That all changed when the company formed a strategic partnership with Bitdefender about ten years ago. By joining forces with Bitdefender, Pragma Computers gained access to new growth opportunities in the cybersecurity world, as well as new technical skills and abilities. As a result, Pragma Computers capitalized on the newly acquired advantages, and business development exceeded expectations in a short period of time.
The Solution
Pragma Computers resells a broad range of Bitdefender GravityZone business solutions, including GravityZone Ultra, GravityZone Elite, GravityZone Patch Management, GravityZone Full-Disk Encryption, and others. GravityZone Ultra, for example, provides endpoint protection, detection, and response (EDR) capabilities. GravityZone Patch Management enables automated patching of operating systems and applications while GravityZone Full-Disk Encryption handles the cryptographic keys of encrypted workstations. Since partnering with Bitdefender, Pragma Computers has installed GravityZone at several hundred customer locations spanning tens of thousands of endpoints across Romania. In addition to deployment services, Pragma provides customers with tier-one technical support and retains the option to engage Bitdefender technical resources if needed.
Operational Impact
Quantitative Benefit
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