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Google > Case Studies > Collato: Enabling Effective Knowledge Management with Vertex AI

Collato: Enabling Effective Knowledge Management with Vertex AI

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Customer Company Size
Startup
Region
  • Europe
Country
  • Germany
Product
  • Vertex AI
  • PaLM 2
  • Gemini
Tech Stack
  • Google Cloud
  • Vector Search
  • LLMs
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
  • Digital Expertise
Technology Category
  • Analytics & Modeling - Machine Learning
  • Platform as a Service (PaaS) - Data Management Platforms
  • Analytics & Modeling - Predictive Analytics
Applicable Functions
  • Product Research & Development
  • Business Operation
Services
  • Cloud Planning, Design & Implementation Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Collato is a Berlin-based startup founded in 2020 by Sebastian Oehlschläger and Ivo Scherkamp. The company focuses on making the future of work more human-centric by revolutionizing how product teams create documentation. Collato's AI-enabled software ensures that essential knowledge is captured and accessible to all team members, addressing the challenges of knowledge management in the workplace. The company operates in the technology industry and aims to redefine team collaboration by improving access to information across organizations. During the pandemic, the need for better collaboration tools became evident, and Collato seeks to address this by using AI to distill essential information into cohesive, user-friendly formats.
The Challenge
Knowledge management in the workplace is crucial for fostering creativity, innovation, and performance. However, it presents challenges due to increasing data volumes, multiple communication channels, and remote or hybrid working environments. Collato, a Berlin-based startup, was founded in 2020 to redefine team collaboration by improving access to information across organizations. The pandemic highlighted the need for better collaboration tools, but it also led to more information silos. Collato aims to address this by using AI to distill essential information into cohesive, user-friendly formats. The company wanted to enhance its solutions with cutting-edge ML technologies, leading to the decision to migrate its infrastructure to Google Cloud.
The Solution
Collato migrated its entire infrastructure to Google Cloud, making Vertex AI the backbone of its solutions. The company focuses on knowledge creation for teams, especially product managers, who deal with scattered information in different formats. Collato's AI assistant transforms raw information into structured, polished documents using customizable templates. The migration to Google Cloud provided Collato with access to the latest language models and GPUs, enabling them to stay on top of the fast-evolving AI field. The Google Cloud account team supported Collato in becoming part of the Trusted Tester Program, giving them access to the latest generative AI solutions. Collato's AI assistant is built on the Vertex AI platform, using Vector Search to store and retrieve knowledge artifacts and PaLM 2 and Gemini to understand user questions and generate answers. The migration resulted in significant improvements in model fine-tuning, allowing Collato to use smaller models with enhanced performance and shorter response times.
Operational Impact
  • Collato's migration to Google Cloud accelerated their machine learning journey by around six months, allowing them to bring new product features to the market faster.
  • The company experienced considerable improvements in latency, fewer hallucinations, and improved LLM accuracy after the migration.
  • Collato's AI assistant now delivers smart, capable tools that make a real difference to users, transforming scattered information into accessible knowledge.
  • The migration enabled Collato to undertake complex fine-tuning tasks and implement an effective data distillation strategy.
  • Collato's partnership with Google Cloud provided a secure setup with transparent encryption standards, ensuring the protection of user information.
Quantitative Benefit
  • Collato's machine learning journey was accelerated by approximately six months due to the migration to Google Cloud.

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