Commonwealth Bank's OpenStack-Based Data Management Platform for Enhanced Customer Engagement
Customer Company Size
Large Corporate
Region
- Pacific
Country
- Australia
Product
- OpenStack
- Ironic
- Docker
- Calico
- Vault
Tech Stack
- OpenStack
- Ironic
- Docker
- Calico
- Vault
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Digital Expertise
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Analytics & Modeling - Big Data Analytics
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Predictive Maintenance
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Commonwealth Bank is one of the largest banks in Australia and ranks among the largest banks globally by market capitalization. The bank has been focusing on maturing its data management and machine learning capabilities over the past four to five years. The bank's approach involves advancing through three levels of maturity: experimentation, productionization, and decisioning. Commonwealth Bank's data management platform is based on OpenStack, which helps the bank manage data to better understand customer needs and preferences. The bank's implementation focuses on continuous delivery, versioning through codification, and automation, allowing for scalable and sustainable changes over time.
The Challenge
Commonwealth Bank, one of the largest banks in the world, faced challenges in maturing its data management and machine learning processes. The bank needed to advance through three levels of maturity: experimentation, productionization, and decisioning. Initially, the bank used large Hadoop clusters based on physical servers, which came with constraints such as high costs and limited flexibility. The bank aimed to cloud-enable its technologies to make experimentation faster, cheaper, and more deterministic.
The Solution
Commonwealth Bank implemented a cloud-based data management platform using OpenStack as the foundation. The bank's technology stack includes Ironic for big data processing, Ubuntu for the operating system, Docker for containers, and Calico for container networking. The platform also uses Vault for secrets management and Mesos and Marathon for resource orchestration. The bank's implementation focuses on continuous delivery, versioning through codification, and automation. The workflow separates module repositories from environment repositories, allowing for scalable and sustainable changes. The platform supports both stateful and stateless workloads, providing a flexible environment for various types of applications.
Operational Impact
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