Community Colleges NZ Streamlines Processes with Nintex Promapp
Applicable Industries
- Education
Applicable Functions
- Quality Assurance
Use Cases
- Personnel Tracking & Monitoring
- Time Sensitive Networking
Services
- System Integration
- Training
About The Customer
Community Colleges NZ is a charitable training establishment committed to delivering quality education, skills, and knowledge to New Zealand’s youth. As an education provider, they are subject to inspections by the New Zealand Qualifications Authority (NZQA) that measure their educational performance and their ability to assess and improve themselves. The organization was seeking a more efficient and consistent way to manage their processes and systems, and to improve their ranking as a tertiary education provider.
The Challenge
Community Colleges NZ, a charitable training establishment in New Zealand, was facing challenges with their paper-based quality management system (QMS). The system was time-consuming and often led to inconsistencies across different sites. The organization was also subject to inspections by the New Zealand Qualifications Authority (NZQA) that measured their educational performance and their ability to assess and improve themselves. After an inspection in 2012 rated them as ‘confident’ and a category 2 provider, the organization realized the need for a better way of recording improvement processes.
The Solution
Community Colleges NZ adopted Nintex Promapp, a cloud-based Business Process Management (BPM) software, to replace their paper-based QMS. The software's risk add-on was a perfect fit for the organization as it prompted staff without requiring a lot of effort. The improvement add-on provided a platform to capture information for investigation. The transition to Nintex Promapp was straightforward as the QMS used the same structure and language. The software provided staff with easy access to the latest forms, policies, and processes, and gave everyone a big picture view of the company's direction.
Operational Impact
Quantitative Benefit
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