TIBCO Software > Case Studies > Con-way Drives to Real-time Optimization with TIBCO Fast Data

Con-way Drives to Real-time Optimization with TIBCO Fast Data

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • TIBCO Fast Data
  • TIBCO Complex Event Processing (CEP)
  • TIBCO Streaming Analytics
Tech Stack
  • Service-Oriented Architecture (SOA)
  • Real-Time Analytics
  • Complex Event Processing (CEP)
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
  • Innovation Output
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Business Operation
Use Cases
  • Fleet Management
  • Predictive Maintenance
  • Real-Time Location System (RTLS)
  • Supply Chain Visibility
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Con-way Inc. is an industry leader in transportation and logistics, delivering services through its primary operating companies of Con-way Freight, Con-way Truckload, and Menlo Logistics. These operating units provide high-performance, day-definite, less-than-truckload (LTL), full truckload, and intermodal freight transportation; logistics, warehousing, and supply chain management services; and trailer manufacturing. Con-way's extensive network and comprehensive service offerings make it a key player in the logistics and transportation industry, ensuring efficient and reliable delivery of goods across various regions.
The Challenge
The primary goal of Con-way’s integration strategy was to provide the core business with real-time analytics and automated decision-making. The risk in their business was not having real-time visibility, which could lead to inefficiencies such as running empty trucks, resulting in no revenue but only cost. They needed to optimize drivers, trailers, routes, and miles traveled continuously as conditions changed. Additionally, during major weather events, they needed to ensure critical shipments were delivered and have real-time information on truck locations and available routes. Business continuity and real-time information were critical for their operations.
The Solution
Con-way implemented a real-time platform provided by TIBCO to integrate all endpoints in their ecosystem, including partners, employees, and social networks. This platform allowed them to listen to real-time events and make automated business decisions using data in motion. They started creating a services architecture in 1995 and partnered with TIBCO in 2002 to achieve near real-time data integration. TIBCO's products enabled Con-way to build an intelligent enterprise with streaming analytics, optimization, and complex event processing. This real-time platform provided Con-way with the ability to understand and act on real-time data, improving their operational efficiency and decision-making processes.
Operational Impact
  • Con-way's complex event processing (CEP) architecture allowed for real-time understanding of situations, providing more intelligent events by combining multiple events in motion.
  • The real-time platform enabled Con-way to alert customers immediately about freight damage or missed deadlines, enhancing customer service.
  • Automated business processes that were previously reliant on expert knowledge, allowing for data-driven decision-making and improved operational efficiency.
  • Network-wide optimization and reduced planning time, with the ability to publish and track the day's freight-movement plan, leading to continuous improvement in planning accuracy.
  • Real-time recommendations to inspectors for shipment corrections, increasing the likelihood of generating additional revenue.
Quantitative Benefit
  • Dramatic decrease in planning time, allowing inspectors to spend more time on the floor inspecting shipments.

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