Connect, combine and conquer: From traditional to thriving digital business
Customer Company Size
Large Corporate
Region
- Europe
Country
- Switzerland
Product
- webMethods.io Integration (Cloud)
- webMethods.io API (Cloud)
- Cumulocity IoT (Cloud)
Tech Stack
- API Management
- IoT Platform
- Cloud Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Innovation Output
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Platform as a Service (PaaS) - Device Management Platforms
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Buildings
- Consumer Goods
Applicable Functions
- Product Research & Development
- Sales & Marketing
Use Cases
- Building Automation & Control
- Predictive Maintenance
- Real-Time Location System (RTLS)
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Griesser is a family-run business founded in 1882 and based in Aadorf, Switzerland. The company is a market leader in the field of user-friendly and energy-efficient shading solutions for windows and patios. Griesser operates in five countries and is represented through partners in more than 20 others. The company's mission is to improve the quality of life of its customers. With a workforce of 1,300 employees, Griesser is committed to sustainability and takes its economic and social responsibility towards future generations seriously.
The Challenge
In 2018, Griesser, a company that has dominated the solar protection market since 1882, found itself struggling due to the rise of digital challengers. The company's long history had led to accumulated complexity with disparate sets of applications that had little interoperability, making reliable information sharing impossible. Griesser recognized the need to consolidate its data and expose it to create intelligent customer solutions to meet market demands. The company sought a vendor that could provide an open platform that would not only integrate everything but also be part of an extended portfolio with API management and potentially an Internet of Things (IoT) solution.
The Solution
Griesser chose Software AG's webMethods and Cumulocity IoT for their integration platform and IoT solution respectively. The integration platform offered all aspects of integration—from device connectivity to data, cloud and on-prem application connectivity, as well as API management. It was open, independent, and could be managed in the cloud with a transparent subscription model. Cumulocity IoT was chosen for its ability to start quickly, scale faster, and its simplicity. With these solutions, Griesser was able to integrate everything internally and use Software AG’s open, standard, and secure API management tools to share new data sources across systems. This enabled the creation of new applications that improved the customer experience.
Operational Impact
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