Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- JDA Dispatcher Warehouse Management System (WMS)
- Socius24 User Service Portal (USP)
Tech Stack
- ERP system
- Pick-by-light-conveyor system
- Cloud provider
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Food & Beverage
- Retail
Applicable Functions
- Warehouse & Inventory Management
- Logistics & Transportation
Use Cases
- Warehouse Automation
- Inventory Management
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Founded in 2012 as a start-up company, today Gousto — a London-based recipe box service — serves nearly 2 million meals a month. Based on its ingredients and service, the business has been voted the UK’s best recipe kit service by the Independent, BBC Good Food, The Guardian, The Metro, and Time Out London. One of the key challenges for this business is the sheer size and scope of its warehouse logistics. Gousto buys products like rice and potatoes in bulk, then these are broken down into smaller quantities. These ingredients support the assembly of 40 different weekly recipes. As specific work orders are created, about 60 unique SKUs are assembled into each individual box, which is then shipped to the consumer.
The Challenge
Gousto, a London-based recipe box service, was facing a significant challenge due to its exponential growth in consumer demand and increasing product offerings. The company buys products like rice and potatoes in bulk, then these are broken down into smaller quantities. These ingredients support the assembly of 40 different weekly recipes. As specific work orders are created, about 60 unique SKUs are assembled into each individual box, which is then shipped to the consumer. Because many ingredients are perishable, or have special handling needs, time is always of the essence. The company's volume has grown considerably since 2012, increasing their warehouse logistics challenges significantly. The global market for meal kits is projected to reach $10 billion in sales by 2020, indicating that Gousto's growth is expected to continue.
The Solution
In 2016, Gousto partnered with Socius24, JDA’s UK-based reseller partner, on an implementation of JDA Dispatcher Warehouse Management System (WMS). The software is designed to manage sophisticated logistics challenges via increased visibility and automation. JDA Dispatcher WMS is the master system throughout Gousto’s warehouse, interfacing with the company’s ERP system and pick-by-light-conveyor system running on a third-party cloud provider. The company also relies on a Socius24-developed User Service Portal to help with specialized tasks like converting bulk food quantities to smaller SKUs. Currently, Socius24 is partnering with Gousto to add a second automated picking line supported by JDA Dispatcher WMS.
Operational Impact
Quantitative Benefit
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