Forcepoint > Case Studies > Crime Analysis Center

Crime Analysis Center

Customer Company Size

Large Corporate

Region

America

Country

United States

Product

SureView Analytics platform

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction

Technology Category

Analytics & Modeling - Real Time Analytics

Applicable Industries

Security & Public Safety

Applicable Functions

Business Operation

Use Cases

Real-Time Location System (RTLS)
Predictive Quality Analytics

Services

System Integration
Data Science Services

About The Customer

The New York State Division of Criminal Justice Services (DCJS) has a multi-function charter that includes the enhancement of public safety through the collection and analysis of statewide crime data. This encompasses 11 counties that account for nearly 52% of the population outside NYC and over 84 separate local law enforcement agencies (LEA) operating in New York. The Crime Analysis Centers’ Data Sharing Network Initiative helps the state of New York reduce crime, especially violent and firearm crime, through intelligence-driven law enforcement strategies using Crime Analysis Centers (CACs) as a key component.

The Challenge

The New York Crime Analysis Centers (CACs) faced the challenge of deploying a robust, scalable, and affordable platform to provide each CAC with single-query access to their extensive volume of crime and intelligence data and the ability to query and share statewide. Each CAC represents unique architectures, multiple law enforcement agencies, multiple users with multiple sources, and varying law enforcement and related data. Each CAC varies greatly in configuration, location and data source structure. With new sources of data constantly being identified and updated in daily operations and investigations, CACs have to support local control of the data dissemination without the need to persistently store data in a warehoused environment. DCJS required a cost-effective system that could meet the needs of the CACs while delivering high performance and scalable results.

The Solution

The SureView Analytics platform was chosen for deployment across the state to meet its criminal justice needs and enhance public safety. DCJS required a platform that could meet the criminal investigation demands of a diverse range of state and local LEA, handle a wide variety and volume of data sources and formats, and manage the security and authentication of large numbers of users. Proven, commercial off-the-shelf (COTS) software, was selected to ensure consistency, reliability and maintainability while ensuring a cost-realistic deployment model. The system had to work for both small and large CAC configurations and needed to be operated and managed by its users and IT divisions. Forcepoint supports CACs with a sophisticated, single-screen “Google-like” tool capable of conducting in-depth searches, along with the analysis and sharing of all information related to local crime.

Operational Impact

Investigators rapidly build a comprehensive picture of a new and/or ongoing case, to gather and make sense of evidence.
They also get out “in front” of incidents before they happen, instead of after the damage is done.
This information sharing project has expanded its footprint across New York and is still incorporating as many organizations as possible while also expanding current deployments to broaden the scope of the data available.
Currently, the criminal reporting data itself captures upwards of 67% of all of the crime occurring throughout the state, outside of New York City.