Customer Success: Auto Credit of Austin
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Spireon GoldStar GPS
Tech Stack
- GPS vehicle tracking
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Sensors - GPS
Applicable Industries
- Automotive
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Vehicle Telematics
- Asset Health Management (AHM)
Services
- System Integration
About The Customer
Auto Credit of Austin is a dealership that operates several Buy Here Pay Here locations throughout the Austin, Texas area. They have been a client of Spireon GoldStar GPS for over seven years and have integrated the use of Spireon GPS vehicle tracking into their operations. They do not finance a vehicle without the asset protection provided by Spireon GPS vehicle tracking. The dealership was facing challenges with high repossession costs and was seeking a solution to mitigate these expenses.
The Challenge
Auto Credit of Austin, a dealership with multiple locations in the Austin, Texas area, was facing high costs associated with vehicle repossession. These costs included bailiff and legal fees, towing and storage charges, auction selling fees, and lost revenue from skipped payments. The dealership was looking for a solution to reduce these costs and improve their overall operations.
The Solution
The dealership implemented Spireon GoldStar GPS devices in all their vehicles. They also fully disclosed the use of GPS vehicle tracking to their customers. This combination resulted in more on-time payments, faster and easier vehicle locates, reduced loan default costs, lower repossession costs, and less manpower and time spent on repossession. Additionally, Auto Credit asked their recovery specialists to include the removal and return of the device as part of the services performed, which allowed them to reuse the device on another vehicle.
Operational Impact
Quantitative Benefit
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