Customer Success Story: City of Grapevine
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- ICONICS GENESIS32™
- AlarmWorX32™ Multimedia
- ReportWorX™
- WebHMI™
- OPC UA Server
Tech Stack
- HMI/SCADA
- PLCs
- Radio Communications Systems
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Automation & Control - Automation & Process Control Systems
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Facility Management
- Maintenance
Use Cases
- Building Automation & Control
- Process Control & Optimization
- Water Utility Management
Services
- System Integration
About The Customer
The Historic City of Grapevine is located in the DallasFort Worth area in North Texas and boasts both exciting city life and beautiful countryside. The City of Grapevine has a population of approximately 50,000 people and is one of the oldest settlements in the Lone Star State. The city staff realized the need to replace their existing HMI/ SCADA, PLCs and radio communications systems or do a serious upgrade. The City of Grapevine’s needs, as a city, were growing and they needed a system better able to handle a diverse and multifaceted infrastructure.
The Challenge
The City of Grapevine, located in the DallasFort Worth area in North Texas, realized the need to replace or upgrade their existing HMI/ SCADA, PLCs and radio communications systems. Their needs as a city were growing and they required a system better equipped to handle a diverse and multifaceted infrastructure. Additionally, they were also faced with the potential of the FCC narrow banding their frequency, which would affect the reliability and functionality of their existing PLCs, communications and stability of their current system as a whole. This set of needs started the journey to find the best option for Grapevine.
The Solution
After an initial evaluation process, the City of Grapevine decided that ICONICS GENESIS32™, AlarmWorX32™ Multimedia, ReportWorX™, WebHMI™ and an OPC UA Server were the best ways to go for this project. The city, along with the assistance of ICONICS’ representative PCD Sales, selected the ICONICS software package based on high ratings on functionality, price, renewal options, local vendor knowledge and customer support. The City Staff developed a process for monitoring their assets utilizing ICONICS HMI/SCADA software for their water treatment plant and its lift stations. City staff evaluated the screen designs from the existing system and repurposed those as templates for the new ICONICS screens. After this, they started expanding the ICONICS program to include chemical feed screens and others not part of the original system.
Operational Impact
Quantitative Benefit
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