Customer Success Story - Deutsche Bahn
Customer Company Size
Large Corporate
Region
- Europe
Country
- Germany
Product
- GENESIS32™ Enterprise edition
- ICONICS AlarmWorX™32
- TrendWorX™32
- GraphWorX™32
Tech Stack
- Windows 2000
- Microsoft SQL Server
- Phoenix Interbus OPC server
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Railway & Metro
Applicable Functions
- Maintenance
- Logistics & Transportation
Use Cases
- Predictive Maintenance
- Fleet Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Deutsche Bahn AG is a German railway company that carries more than 1.8 billion passengers per year throughout Germany and neighboring countries. The company is also responsible for moving 78 billion tons of freight annually. All service and rail stations are maintained by DB Stations & Services, while DN Netz provides the track infrastructure. The company is owned by the German government and is one of Europe’s largest transportation providers. Deutsche Bahn operates a variety of trains, including the modern bullet train, and requires a sophisticated washing system that can accommodate any type and shape of train. The company also faces the challenge of washing electric trains, which requires the use of non-conductive water to ensure safety.
The Challenge
Deutsche Bahn AG, one of Europe’s largest transportation providers, operates railways that carry more than 1.8 billion passengers per year throughout Germany and neighboring countries. The company also moves 78 billion tons of freight annually. All service and rail stations are maintained by DB Stations & Services, while DN Netz provides the track infrastructure. The company faced the challenge of efficiently washing different types and shapes of trains, including the modern bullet train. The washing system needed to accommodate any train and ensure every part of the train is washed. Another challenge was that all trains are electric power and, under most circumstances, water and electricity do not mix. Since all trains need to enter and exit the washer under their own power, the water used in the washing application needed to be treated so it would not be conductive.
The Solution
Deutsche Bahn deployed GENESIS32™ Enterprise edition for the train washing at the most state-of-the-art train washing applications in the world. Alarms are handled by the ICONICS AlarmWorX™32 application, allowing users to acknowledge alarms from anywhere in the systems. TrendWorX™32 is used for all trending and can give the users up-to-date information, which includes both real-time and historical data. GraphWorX™32, the graphical design and runtime environment for GENESIS32, plays an important role in this application. From GraphWorX32, all monitoring and control for the train washing is handled with rich 3D graphics. The GENESIS32 system provides a “learning mode” to allow the system to make the necessary brush and sprayer adjustments. Train specifications are loaded into the GENESIS32 system and operators can use the animation feature in GraphWorX32 to trace the path the train will take through the washer. The operator can adjust the brushes and sprayers from GraphWorX32 and have this information stored for future use. When the train returns to the washer, the parameters captured during the learning mode are downloaded to the PLCs to properly adjust the sprayers and brushes.
Operational Impact
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