Customer Success Story - MultiTrode
Customer Company Size
Mid-size Company
Region
- America
- Pacific
Country
- Australia
- United States
Product
- Outpost 2
- GENESIS32™ OPC Web-enabled HMI/SCADA suite
- PocketGENESIS™
- MobileHMI™
- ReportWorX™
- PortalWorX™
- BizViz™ Productivity Analytics
Tech Stack
- SCADA
- OPC
- ActiveX
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Functions
- Facility Management
Use Cases
- Water Utility Management
- Remote Asset Management
Services
- System Integration
About The Customer
MultiTrode is an ISO9001 company that designs and manufactures pump station controllers, RTUs, liquid level sensors, SCADA software, and Web-based monitoring and control. The company has been dedicated to providing technically advanced, yet simple to use, solutions to municipal water and wastewater authorities around the world for over twenty years. MultiTrode's Outpost 2 product is an open and powerful SCADA system designed for the water/wastewater industry. The system interfaces directly with MultiTrode pump controllers and RTUs, providing a wealth of valuable information from every site.
The Challenge
MultiTrode, a company dedicated to providing advanced solutions to municipal water and wastewater authorities, needed a robust SCADA system for their Outpost 2 product. The system needed to be designed specifically for the needs of water and wastewater networks, and include a graphical interface, alarming & trending, a datastore and reporting interface, a master telemetry unit, and remote telemetry units. The system also needed to be open and powerful, interfacing directly with MultiTrode pump controllers and RTUs to provide valuable information from every site. The system also needed to be easy to use, reducing operational and engineering costs by minimizing the need for site visits while improving asset performance.
The Solution
MultiTrode deployed the GENESIS32™ OPC Web-enabled HMI/SCADA suite from ICONICS for their Outpost 2 product. The system includes graphic screens (the HMI [human machine interface]), trends, alarms, and reporting. More advanced users can appreciate multiple other features of GENESIS32 such as drag and drop ActiveX controls for trends and alarms. Users can go into configuration mode, drag an alarm ActiveX onto a page and go back into runtime mode in a few seconds. The same can be done with trend screens. Data points on a screen can be simply dragged onto a trends window to instantly start trending. Alternatively, users can browse through OPC tags and select the ones that are required. Historical tags can be selected just as easily. And all this can be done while the SCADA system is running. Customers can also benefit from additional ICONICS modules for PDAs (via PocketGENESIS™), Mobile Phones (via MobileHMI™), Advanced Reporting (via ReportWorX™), Web-based Organization Portals (via PortalWorX™), and Visual OEE/KPIs/Analysis (via BizViz™ Productivity Analytics).
Operational Impact
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