Customer Success Story: Town of Castle Rock
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- ICONICS’ GENESIS32™
- WebHMI™
- ReportWorX ™
- TrendWorX™
Tech Stack
- Microsoft Windows
- Microsoft Office
- Microsoft SQL Server
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Data Visualization
Applicable Industries
- Utilities
Applicable Functions
- Facility Management
Use Cases
- Energy Management System
- Remote Asset Management
Services
- System Integration
About The Customer
Castle Rock is one of the fastest-growing towns in the United States, with about 50,000 residents spread over a mountainous, high desert in a thirty-three square mile area. The town, which sits on the Colorado Front Range foothills, was first founded during the gold rush of the 1860s. Castle Rock Water is a public utility in the town, producing high-quality drinking water. The utility operates five major water treatment plants throughout the town, generating approximately 16 million gallons per day during the high demand of the summer months.
The Challenge
Castle Rock Water, a public utility in the rapidly growing town of Castle Rock, Colorado, was seeking a software management solution to improve its operations. The utility operates five major water treatment plants throughout the town, producing high-quality drinking water and generating approximately 16 million gallons per day during the summer months. The utility's second highest cost is power, and it was keen to monitor power consumption over its Supervisory Control and Data Acquisition (SCADA) system. The utility had installed power monitoring devices to monitor power demand on its deep well pumps, but it needed a solution that would provide the engineering staff with a baseline to give the operations staff the tools to make necessary changes in pumping operations through SCADA to maximize production while minimizing cost per gallon pumped.
The Solution
Castle Rock Water implemented ICONICS’ GENESIS32™, a web-enabled, OPC-integrated HMI/SCADA suite, as well as WebHMI™, ReportWorX ™, and TrendWorX™. ReportWorX reads archived data and provides Castle Rock Water with daily and monthly operations information, while TrendWorX is used to archive trend data to the SQL database. The project centered around 27 remote well sites, eight pumping stations, five automated PRVs within the distribution system, and 16 storage tanks capable of 36 million gallons of storage. Castle Rock Water also has seven sewage lift stations within the main system that pump wastewater to a COOP wastewater treatment facility. With over 66 remote locations, Castle Rock needed a way to have all the data sync and show up in real time at a central data center. Now, reports are sent to the main data concentrator at headquarters, providing irreplaceable trending and other critical operational data.
Operational Impact
Quantitative Benefit
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