Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Forcepoint DLP
Tech Stack
- Data Loss Prevention Technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Brand Awareness
Technology Category
- Cybersecurity & Privacy - Database Security
Applicable Industries
- Telecommunications
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- System Integration
About The Customer
The customer is a global telecommunications enterprise that is a Fortune 50 company with hundreds of billions in annual revenue. The company is based in the United States. The company is in a hypercompetitive market, particularly in the race against competitors to lock down market share of the next big technology. The company was fined for a breach of customer data that its existing DLP product neither prevented nor detected. The company needed a solution that could protect their data without slowing down their business operations.
The Challenge
The global telecommunications enterprise was in a race against time and competitors to secure a significant market share in the 5G technology. The company was under constant pressure to innovate, share information, and move quickly. However, the company was fined for a breach of customer data that its existing DLP product neither prevented nor detected. The security team was under pressure to secure data and intellectual property without slowing down the business operations. The high level of competition in the industry meant that the enterprise leaned towards freeing the business with fewer data controls over completely shutting down data loss, even if that meant taking some risks.
The Solution
The enterprise security team sought a data loss prevention solution that could safeguard their endpoints, stopping exfiltration incidents without blocking access to vital information. After investigating several competitive solutions, the enterprise turned to Forcepoint DLP endpoint technology for its ability to do just that within a very large enterprise environment. One differentiating feature of Forcepoint DLP that has proven successful within the enterprise is its real-time employee coaching on safe handling of sensitive data. Pop-up windows appear to help guide employees to make better decisions when interacting with sensitive or regulated data. In this way, the enterprise is making data protection part of its internal culture. As the enterprise continues to tune DLP policies for its complex environment, the collaboration continues. The teams meet on weekly “tuning calls” to exchange best practices and unique insights around additional policy optimization.
Operational Impact
Quantitative Benefit
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