Dassault Systemes > Case Studies > Dassault Aviation: Aerospace & Defense Case Study

Dassault Aviation: Aerospace & Defense Case Study

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Customer Company Size
Large Corporate
Region
  • Europe
  • America
Country
  • France
  • United States
Product
  • 3DEXPERIENCE
  • EXALEAD
Tech Stack
  • Data Management Systems
  • ERP Systems
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Aerospace
Applicable Functions
  • Logistics & Transportation
  • Procurement
Use Cases
  • Track & Trace of Assets
  • Inventory Management
Services
  • Data Science Services
  • System Integration
About The Customer
Dassault Aviation is a major player in the global aviation industry. Founded in 1936, the company is known for its business and military aircraft. The company has a workforce of 12,000 employees and is headquartered in Saint Cloud, France. In 2011, the company reported consolidated sales of €3.31 billion. The company’s Falcon Spare Parts department is responsible for managing a global network of more than 80,000 spare parts. The department performs over 200,000 shipments per year to over 75 countries and handles 300,000 part references in its various data centers, representing a total catalog value of US$730 million.
The Challenge
Dassault Aviation’s Falcon Spare Parts department needed to provide a consolidated view of all spare parts information worldwide. The division was managing a global network of more than 80,000 spare parts which required precise logistical coordination. Over the years, each site has come to rely on its different solutions to locate the appropriate spare parts but, as a company, they did not have an overall and global view of their data. Moreover, these different solutions use different technologies – mainframe-based or client-server – which contributed to the isolation of each of their sites. To gain in efficiency, they needed a consolidated view of all their spare parts from any of their locations.
The Solution
Dassault Aviation Falcon Spares turned to the 3DEXPERIENCE platform and chose EXALEAD to access the wealth of data stored in its multiple data management systems. EXALEAD can explore, gather and analyze structured or unstructured information stored in Dassault Aviation Falcon Spares’ various data sources and provide a consolidated view of that information in a way that has meaning to the person performing the search. Even though the data is still stored in their different databases, they can now access it from anywhere with a single application. The advantage, for a manager or non-technical employee, is that they are not required to learn three or four applications to find the information they need; they have one unique and intuitive user interface and one consolidated view. Moreover, if they wanted to see all their data, they would have to search in every one of their applications separately. With EXALEAD, it does the search for them.
Operational Impact
  • EXALEAD helps Dassault Aviation employees find spare parts faster and improve customer response time.
  • The application provides a consolidated view of all spare parts information worldwide, enabling the company to locate the appropriate part faster.
  • The application's natural language processing capabilities provide users with a more fluid search experience.
  • EXALEAD's ability to handle heterogeneous data gave the team the idea to include a photo with each part reference, making their catalogues clearer and more attractive.
Quantitative Benefit
  • 98% of Dassault Aviation's parts are delivered on-time, up from 65% fifteen years ago.

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