Actian > Case Studies > Data Integration and PIDX Standards Improve Orders-to-Cash Cycle

Data Integration and PIDX Standards Improve Orders-to-Cash Cycle

Customer Company Size

Large Corporate

Region

America

Country

United States

Product

Actian Business Xchange
Actian DataConnect

Tech Stack

NetSuite ERP

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Productivity Improvements
Customer Satisfaction

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration
Analytics & Modeling - Process Analytics

Applicable Industries

Oil & Gas

Applicable Functions

Procurement
Sales & Marketing

Use Cases

Process Control & Optimization
Supply Chain Visibility
Predictive Replenishment

Services

System Integration
Software Design & Engineering Services

About The Customer

Pinnergy is a leader in diversified energy services and one of America’s largest regional independent oilfield service companies with operating locations in some of the most active oil and gas regions in Texas and Louisiana. Its portfolio of services includes Fluid Management, Drilling, Oil & Gas Waste Disposal and Rentals. These services enable Pinnergy’s customers to streamline processes and operate more efficiently and safely while reducing associated costs.

The Challenge

Pinnergy, a diversified energy services company, was struggling with an outdated, manually-driven invoicing process. Invoices moved from the dispatch system through customer signoff and then had to be entered into customers’ online electronic data interchange (EDI) systems. This process was tedious and involved significant duplication of effort and data, increasing the potential for errors and disputed invoices. As Pinnergy’s business grew, order management became more complex, with more customers and a higher volume of transactions moving through multiple applications with various data formats to support and no common standard for data exchange. The invoicing process became a bottleneck, resulting in high cost per transaction and high accounts receivable aging.

The Solution

Pinnergy turned to Actian, the leader in trading partner enablement and business-to-business invoicing for the Oil & Gas industry. By adopting Actian Business Xchange, Pinnergy was quickly able to move large volumes of data flowing through the Orders-to-Cash process and convert it to the XML format specified by the Petroleum Information Data Exchange (PIDX). Pinnergy focused first on its top 16 customers, who not only represented 80% of its invoicing volume, but who also supported the PIDX as a common standard for EDI. This set the stage for seamless, efficient electronic business for Pinnergy with its entire trading community. Pinnergy started the process by creating invoices using data from its NetSuite ERP system. Once created, invoices could be easily formatted to any trading partner’s requirements across the PIDX standards. Actian Business Xchange and Actian DataConnect provided the ideal platform for data integration and transformation, with Extract, Transform and Load (ETL) support and seamless delivery of sales order data to any partner regardless of their accounting or other back-office systems.

Operational Impact

Accelerated invoice delivery to customers by more than 80% for more than 45% of invoices
Improved reporting accuracy
Reduced rework and time-to-resolution
Eliminated a revenue stream bottleneck
Achieved faster partner onboarding

Quantitative Benefit