DATABASICS Gets Back to Core Business with Jaspersoft
Product
- TIBCO Jaspersoft
Tech Stack
- Java
- APIs
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Employee Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Business Operation
- Sales & Marketing
Services
- System Integration
- Training
- Software Design & Engineering Services
About The Customer
DATABASICS is a company focused on providing innovative and intuitive time and expense software solutions. Their goal is to make people's jobs easier by offering efficient and accurate reporting tools. Before 2010, DATABASICS relied on an in-house reporting engine that was limited in its capabilities. As the company expanded its offerings to include credit card transactions, travel data, and P-card programs, the need for more flexible and powerful reporting options became evident. Customers and partners wanted to accomplish more on their own, and the internal teams needed to provide better training and custom reporting services. This led to the search for a more robust reporting solution.
The Challenge
DATABASICS faced a significant challenge in providing flexible and powerful reporting options to its customers. Their in-house reporting engine was limited, requiring developers to code base reports that could only be updated with product releases. As the company began to include more complex data such as credit card transactions, travel data, and P-card programs, customers demanded more robust reporting capabilities. The internal teams also needed to provide training, custom reporting services, and faster responses to customer inquiries. The existing system was not scalable and lacked the flexibility to meet these growing demands.
The Solution
DATABASICS decided to move away from their in-house reporting system and began searching for a real-time reporting solution that could provide the necessary business intelligence to compete in higher-end markets. After evaluating various tools, they chose TIBCO Jaspersoft for its power, scalability, and ease of integration. Jaspersoft's open-source, Java-based platform allowed DATABASICS to offer a bundled product that combined their time and expense software with embedded reporting tools. The decision to keep the Jaspersoft brand name was strategic, as it provided customers with access to additional resources and support. The new system offered features such as Single Sign-on, data security, a user-friendly browser UI, analytics, ad hoc reporting, and mobile reporting capabilities.
Operational Impact
Quantitative Benefit
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