Davenport University Advances Students With Analytics
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- WebFOCUS Reporting Server
- BI Portal
- Managed Reporting
- ReportCaster
- Active Technology
- Performance Management Framework
- Adapters for Oracle and MySQL
Tech Stack
- Oracle
- MySQL
- IBM UNIX server
- Microsoft SQL Server
- Ellucian operational data store (ODS)
- Blackboard Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Education
Applicable Functions
- Business Operation
- Human Resources
Use Cases
- Predictive Maintenance
- Predictive Quality Analytics
- Predictive Replenishment
- Predictive Waste Reduction
- Real-Time Location System (RTLS)
Services
- Data Science Services
- System Integration
About The Customer
Davenport University is a private, nonprofit, multi-location university with 11 campuses throughout Michigan and additional courses available online. The university offers associate, bachelor’s, and master’s degrees, diplomas, and post-grad certification programs in business, technology, health, and graduate studies (MBA). The university has approximately 13,500 students enrolled across the Michigan campuses and many more students enrolled online. The university was looking to improve student retention and reduce the time it takes to calculate financial aid awards.
The Challenge
Davenport University, a private, nonprofit university with 11 campuses throughout Michigan, was facing challenges in analyzing, calculating, and distributing student data from a Banner ERP system to workers with varying needs in multiple departments. The university was looking to improve student retention and reduce the time it takes to calculate financial aid awards. They needed a solution that could access, analyze, and visualize information in its Ellucian Banner ERP system, as well as report against many other internal and external data sources.
The Solution
Davenport University uses Information Builders’ WebFOCUS business intelligence (BI) and analytics platform to access, analyze, and visualize information in its Ellucian Banner ERP system, as well as to report against many other internal and external data sources. WebFOCUS has had a pervasive impact on the university, especially in the financial aid department. The platform considers charges, course codes, vacation days, and course adds/deletions, and then formats the information for easy review. This high degree of automation has allowed the team to progress from manually calculating awards to simply auditing the results that WebFOCUS generates automatically. WebFOCUS also notifies the financial aid department when students make changes to their status that necessitate corresponding changes to their aid packages.
Operational Impact
Quantitative Benefit
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