Technology Category
- Cybersecurity & Privacy - Cloud Security
- Sensors - Temperature Sensors
Applicable Industries
- National Security & Defense
- Transportation
Applicable Functions
- Logistics & Transportation
- Product Research & Development
Use Cases
- Autonomous Transport Systems
- Vehicle-to-Infrastructure
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Daylight Transport is a privately-held expedited LTL (less-than-truckload) transportation and logistics company. The company offers expedited LTL freight delivery across the U.S., guaranteeing time definite service. Daylight Transport prides itself on its customer service and has been nationally recognized as Inbound Logistics’ Top 100 Motor Carriers, Los Angeles Business Journal’s 100 fastest-growing companies four years in a row, and one of Los Angeles Business Journal’s 100 largest privately held companies. Over the past several years, the company has experienced rapid growth, leading to an increased transition to cloud infrastructure.
The Challenge
Daylight Transport, a leading transportation and logistics company, experienced rapid growth over the years, leading to an increased transition to cloud infrastructure. The company was already security-conscious, understanding the major risks facing the industry, particularly the devastating potential of a ransomware attack. However, they felt their existing Managed Security Service Provider (MSSP) was too reactive and didn't provide the necessary information and visibility. They received alerts but no answers, leading to hours spent investigating these alerts. At times, a team of three employees had to work through over 1,000 alerts sent back from their MSSP each week. The MSSP also didn't provide monitoring and visibility across Daylight Transport’s environment, particularly in the cloud. To get more coverage, they would have needed to send additional logs from their Security Information and Event Management (SIEM), increasing both their MSSP and data transfer costs. As a result, the company decided it was time for a change to align with its more proactive security goals.
The Solution
Daylight Transport decided to replace their MSSP with Expel, a 24x7 managed detection and response (MDR) provider. Expel used APIs to easily integrate with and begin monitoring Daylight Transport’s existing tech stack, providing 24x7 monitoring and response of its full environment within days of onboarding. Expel provided answers, remediation actions, and resilience recommendations for alerts, which made a significant difference to the team. One of the most valuable parts of working with Expel was being able to see every step of every alert investigation in real time in the Expel Workbench™ dashboard. Daylight Transport receives over 70,000 alerts from its security tech each month. After Expel’s bots research and triage these alerts, less than 40 require further review by Expel analysts, and less than 10 require action from the Daylight Transport team. Expel also quickly notified Daylight Transport of the details and recommended actions for logins from an overseas service provider situated on the border of two countries, with an IP range spanning both.
Operational Impact
Quantitative Benefit
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