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Diligent > Case Studies > Defense Contractor Closes GRC Gaps and Gains Executive Visibility Into Risk Exposure

Defense Contractor Closes GRC Gaps and Gains Executive Visibility Into Risk Exposure

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Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • HighBond solutions
  • IT Risk Management
  • Threat and Vulnerability Management
Tech Stack
  • Tenable Security Center
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Digital Expertise
Technology Category
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
  • National Security & Defense
Applicable Functions
  • Business Operation
Use Cases
  • Cybersecurity
  • Regulatory Compliance Monitoring
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
About The Customer
The customer is a leading defense contractor that specializes in delivering end-to-end solutions for collecting, processing, and understanding sensor data. They have a successful track record and are known for their comprehensive solutions. However, they were facing significant challenges in the areas of governance, risk, and compliance (GRC). The company had resorted to using manual spreadsheet processes for risk assessments, which was not scalable and made reporting on assessment results difficult. The lack of automated reporting made it hard for the company's leadership to get a clear picture of the status of risks being tracked. The vulnerability management team also lacked a mechanism to drive accountability and timely remediation of problems. As a government contractor, the company had to meet several federal mandates and standards, including NIST 800-171.
The Challenge
Despite their track record of success in delivering end-to-end solutions for collecting, processing and understanding sensor data, a leading defense contractor had significant gaps in several key areas related to governance, risk and compliance (GRC). They had resorted to leveraging a manual spreadsheet process for risk assessments, which made it nearly impossible to scale coverage and to report on assessment results. The lack of automated reporting capability made it difficult for leadership to get a true picture of the status of risks being tracked, and the vulnerability management team had no mechanism to drive accountability and timely remediation of problems. They also had difficulty demonstrating how their GRC strategy incorporated into required policies, procedures and controls. Additionally, as a government contractor, they had a number of federal mandates and standards to meet—including NIST 800-171.
The Solution
The organization turned to Diligent for help reaching two primary goals: standardizing their business processes, and gaining greater executive-level visibility into areas of risk exposure. The solution needed to be cloud-based, meet strict GovCloud security requirements, and provide the flexibility and the diversity needed to manage various functional work processes with consolidated views of risk information. To meet these goals, they implemented HighBond solutions, including IT Risk Management and Threat and Vulnerability Management. The organization used the harmonized content to create a common control framework. This allowed them to sync upstream policies and procedures with downstream risk assessment and other monitoring activities. They automated NIST 800- 171 assessments using IT Risk Management’s flexible records-based assessment question library. By using the out-of-the-box integration with Tenable Security Center, the organization increased management visibility into open vulnerabilities and enabled timelier remediation by IT personnel. HighBond’s flexible data model helped the organization ensure a legal basis within all of the organization’s policies, procedures, standards, controls, and assessment activities.
Operational Impact
  • The organization now has a centralized framework that eliminates process redundancies, removes legal and control coverage guesswork, aligns teams to a better work quality, satisfies audit requirements, and accommodates easy onboarding of future regulatory initiatives without the need for process reengineering.
  • They also gained an automated risk assessment methodology that satisfies audit requirements, aligns with an industry-leading common control framework, and enables risk teams to more easily analyze risk exposure and identify systemic control improvements.
  • The security team has a system of accountability in place that enables them to track the aging of vulnerabilities and remediation against service-level targets.
  • The company also has a central place to track ad hoc risks identified through various means, and create leadership awareness for proper risk treatment.

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