Deliver-It: Enhancing Efficiency and Reporting with Route Optimization and Analytics Software
Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Automotive
- Transportation
Applicable Functions
- Logistics & Transportation
- Maintenance
Use Cases
- Last Mile Delivery
- Vehicle Telematics
Services
- System Integration
About The Customer
Deliver-It is a third-party logistics (3PL) company that provides delivery services to its clients. The company was faced with the challenge of expanding its fleet and increasing efficiency to meet the demands of a new contract. They needed a solution that would allow them to integrate new client data with existing customer/drop-off data, establish an efficient multi-drop routing system, distribute routes to drivers in bulk the night before, and maintain real-time oversight of van locations throughout the day. The company sought a solution that would not only meet these needs but also be user-friendly for their drivers.
The Challenge
Deliver-It, a third-party logistics (3PL) company, was presented with a significant opportunity when they onboarded a new client. However, this new contract posed a challenge. To fulfill the contract, Deliver-It would need to expand its fleet, hire new drivers, and increase overall efficiency. The company had received data on the drop-off locations, predicted volume, and frequency of orders from the new client. However, they needed a solution to optimize their routes and vehicle designation to meet the customer's demands and obligations. The challenge was to integrate the new client's data with existing customer/drop-off data to speed up onboarding, establish a system for efficient multi-drop routing, distribute routes to drivers in bulk the night before, and maintain real-time oversight of van locations throughout the day.
The Solution
Deliver-It implemented SmartRoutes' courier software to optimize their delivery routes. Each evening, the client would send over the order list, delivery addresses, and any specific dispatch notes. Instead of manually planning which vans would take which items, Deliver-It could upload this data to the SmartRoutes Desktop Route Planner. The software would then optimize the routes, and with a click of a button, all routes could be sent directly to the drivers. The drivers embraced the user-friendly app, which allowed them to see their routes the night before, keep track of any undeliverables, and securely keep all their proof of deliveries (PODs). The software also provided real-time oversight of van locations throughout the day, enabling Deliver-It to give their client real-time ETA updates on the deliveries.
Operational Impact
Quantitative Benefit
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