Delivering Innovative Technologies to the Defense Industry
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Arena PLM
- GovCloud
- OrCaD
Tech Stack
- Cloud-based PLM
- Regulatory Compliance Management
- Supply Chain Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Functional Applications - Product Lifecycle Management Systems (PLM)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- National Security & Defense
- Electronics
Applicable Functions
- Product Research & Development
- Quality Assurance
- Business Operation
Use Cases
- Supply Chain Visibility
- Regulatory Compliance Monitoring
Services
- System Integration
- Software Design & Engineering Services
- Training
About The Customer
Spectranetix’s mission is to provide the most advanced modular cyber-electronics systems in the world. As a leading developer of C4ISR Modular Open Suite of Standards (CMOSS) and The Open Group Sensor Open Systems Architecture™ (SOSA) aligned hardware and software solutions, Spectranetix provides solutions for defense primes, military groups, government agencies, and commercial industries. With rapid growth, the company’s expertise includes electronic warfare, communications, signals intelligence, direction finding, and commercial wireless systems and services.
The Challenge
Spectranetix began as an innovative and agile engineering company focused on turning customer problems into solutions, moving from concept to prototype at a rapid pace. The company has perfected research and system design, actively championing open architecture and standards so customers have flexibility and adaptability. Spectranetix recently has applied adaptability to its own business model, extending its services into building and delivering technologies to the market. The move has paid dividends, with a recent acquisition by Pacific Defense and a growing list of commercialized products in addition to their continued custom design services. During concept and prototype phases of product development, rapid-fire creativity and problem-solving are key. Control over product definition is minimal. Spectranetix quickly realized that with the expansion of the company’s scope to manufacturing, people, processes, and systems would be needed. With product commercialization came additional requirements, specifically from Spectranetix’s defense customers. Spectranetix needed to have a secure, controlled process for managing product, undergoing customer risk-based assessment audits, and demonstrating thorough configuration management practices.
The Solution
Spectranetix had clear functional requirements for a system, including the regulatory compliance and security needed for defense work. While interested in a cloud solution, the team had questions. After seeing what Arena offered in GovCloud, they knew secure cloud-based was possible. Arena met all the requirements and the response levels during the sales cycle gave Spectranetix confidence. As a 20+ year veteran user of PLM systems, Don led the team through the selection and implementation processes. During implementation, they did have scope creep. As they saw progress, they wanted to put more in place with the first phase. As a mature company moving into a new phase, Spectranetix needed to assess legacy processes, including convoluted part numbering and revision conventions. Arena’s Customer Success team knew what they could get done and would push back when needed, keep them on track, and find solutions to their process challenges. Arena powers Spectranetix’s processes today. In addition to product development and change processes, the team uses Arena for the shipment configuration manifest management process essential in defense sector work. Arena captures everything that goes into a customer program. Once shipped, they record the full product record, software revisions, documents, deviations, serial numbers—everything becomes a permanent record. They can transverse from serial number to program record and back. Spectranetix runs NCMR and CAPA quality processes through Arena and the team is thrilled with supply chain management and traceability through the product portfolio. Arena has also become critical to their current ISO certification effort.
Operational Impact
Quantitative Benefit
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