Delivering on Customer Promises
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- JDA® Dispatcher WMS
- JDA® Third Party Billing
- Socius24 Users Service Portal (USP)
Tech Stack
- Amazon Web Services
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- Automotive
- Food & Beverage
- Packaging
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Warehouse Automation
- Inventory Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
ATL is a fast-growing family-owned business headquartered in Foston, South Derbyshire, UK. The company offers mission-critical warehousing and logistics solutions to a wide range of customers, including automotive, food and beverage, and packaging companies, among others. With over a million feet of warehouse space, approximately 100 commercial vehicles and 150 trailers, ATL stores and delivers products for a wide range of customers. The company has plans to double its business size over the next five years.
The Challenge
ATL, a fast-growing family-owned business offering mission-critical warehousing and logistics solutions to automotive, food and beverage, and packaging companies, among others, was facing challenges with its existing warehousing management system (WMS). The system lacked the flexibility and systematic traceability required to enable growth in the warehousing arm of the business and diversify in new products that required multi-level tracking. With plans to double business size over the next five years, accurate management and control of day-to-day warehouse operations was critical. The company needed a solution that could improve the speed and accuracy of its warehousing and logistics activities.
The Solution
In 2017, ATL decided to implement JDA® Dispatcher Warehouse Management™ and JDA® Third Party Billing to increase the speed and accuracy of its warehousing and logistics activities. The implementation was led by Socius24, JDA’s UK-based reseller partner. The company launched JDA Dispatcher WMS on the Amazon Web Services platform, along with JDA Third Party Billing and the Socius24 developed User Service Portal (USP). As a result of its cloud-based implementation, ATL was able to quickly migrate about 30 percent of its customers to the JDA solution. The JDA solution enabled ATL to track products by location, weight and other detailed characteristics. They could define specific rules and make sure they are honored, ensuring the integrity of all the stock they manage for their customers.
Operational Impact
Quantitative Benefit
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