Desktop Metal Innovates Manufacturing with Propel
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Studio System
- Production System
- Propel
Tech Stack
- Salesforce Cloud Platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Digital Expertise
Technology Category
- Functional Applications - Product Lifecycle Management Systems (PLM)
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Software
Applicable Functions
- Product Research & Development
- Quality Assurance
- Business Operation
Use Cases
- Rapid Prototyping
- Manufacturing System Automation
Services
- Cloud Planning, Design & Implementation Services
- System Integration
- Training
About The Customer
Desktop Metal was created to change the way the world brings products to market. In 2013, CEO Ric Fulop began collaborating with world-leading experts in materials science, engineering, and 3D printing. Their work together over the course of two years drew multiple independent inventions together to form the basis for Desktop Metal’s technology. The company recognized that current metal 3D printing was too expensive and industrial for prototyping, and it was not fast enough or cost-effective enough for mass production. To address these challenges, Desktop Metal offers two systems: the Studio System for in-house complex metal part printing and the Production System for mass production.
The Challenge
Desktop Metal recognized that current metal 3D printing was too expensive and industrial for prototyping, and it was not fast enough or cost-effective enough for mass production. Because of the many innovative technologies in Desktop Metal’s products, there can be frequent engineering and supply chain changes. Coordinating team members, suppliers, and contract manufacturers is essential for the company to hit its design goals, target costs, and production timeframes. The rapid growth of the company also makes it essential for newly hired employees to quickly come up to speed on the latest product discussions.
The Solution
With their extensive development experience at previous companies, the Desktop Metal team knew they needed a PLM system to manage the complexity and rapid pace of innovation with their products. They chose Propel because it could easily integrate with other systems and flexibly scale with the business as it grows. The Salesforce cloud platform that Propel uses also ensures that Desktop Metal always has continuous and controlled access to their critical product data. The fast pace of innovation at Desktop Metal requires a PLM system that is easy to configure, maintain, and upgrade. Desktop Metal can create a field, custom object, or workflow in just a few clicks, with no programming required. They quickly configured their items, product hierarchies, categories, and lifecycles in Propel, and continue to add users as the company grows.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Zapier Aggregates Multiple Analytics in a Single Dashboard with the New Relic Platform
Zapier, a company that enables non-technical users to push data between hundreds of web applications, was facing a challenge in automating and provisioning servers for optimal performance. The company's environment consisted of 50 Linux servers on the Amazon Elastic Compute Cloud (EC2), a Django application split across several servers, and a backend consisting of a dynamic number of celery task workers fed by messages published to a RabbitMQ cluster. They also maintained a number of internal web services on nginx in front of Gunicorn and Node.js processes. Redis handled simple key and value stores, with logging handled by Graylog2 and ElasticSearch. However, they realized that no level of automation would be sufficient without an effective monitoring solution in place. They needed a tool that could provide immediate alerts when something was breaking and could be easily implemented into their environment.
Case Study
Pipeline Insight Case Study: YARCDATA
YarcData faced challenges in determining the conversion rates of prospects into customers through various marketing efforts and identifying the source of its leads. They wanted to know the percentage of opportunities in the sales pipeline that came from different marketing events, web downloads, or self-sourced sales opportunities. Additionally, they needed the ability to drill down into the data to guide where to allocate more marketing dollars based on the success of previous efforts. Previously, YarcData relied heavily on spreadsheets and Salesforce.com reports, which made it difficult to extract the exact information they needed. This reliance on spreadsheets represented about 70% of their data presentation.
