Deutsche Familienversicherung Boosts Customer Service and Operational Performance with Vectorwise
Customer Company Size
Mid-size Company
Region
- Europe
Country
- Germany
Product
- Vectorwise
Tech Stack
- Database Software
- Business Intelligence Tools
- ETL Tools
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Functions
- Business Operation
Use Cases
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Data Science Services
About The Customer
Deutsche Familienversicherung AG (DFV AG) is a leading insurance company based in Germany. The company has been experiencing considerable growth over the years, leading to an increase in the complexity of its master data. DFV AG uses commercial Open Source solutions for Business Intelligence (BI) and ETL as part of its strategy. The company was in search of a stable and future-proof database that could accommodate its growth and fit in with its existing IT infrastructure and hardware environment.
The Challenge
Deutsche Familienversicherung AG (DFV AG), a leading insurance company based in Germany, was facing challenges with the growth of data in the insurance sector. The speed and stability of a database had become major factors, especially when it came to analyzing and reporting on corporate figures and, ultimately, customer satisfaction. As its master data had grown considerably over the years and also increased in complexity, DFV AG was looking for a stable and future-proof database that would also easily accommodate further growth. As part of its strategy, DFV AG uses commercial Open Source solutions for Business Intelligence (BI) and ETL. Representing the third technology layer in the IT stack, DFV sought to find a reliable database software solution that would then fit in with the existing IT infrastructure and hardware environment.
The Solution
DFV AG selected Actian’s proven analytical database, Vectorwise as its long-term data warehousing solution. By using Vectorwise, the insurance company can aggregate its data and optimize analytics in order to perform complex analysis, some of them in real-time. Vectorwise is a high-performance database for interactive reporting and analysis that leverages the power of advanced mainstream CPUs. Vectorwise includes a database engine that uses vector-based processing and on-chip memory to achieve significant performance improvements for real-time inquiries and analyses compared to other databases. During a three-month test phase, which included continuous support by the German Actian team, Vectorwise was also tested for its integration capability with the existing BI and ETL tools.
Operational Impact
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