Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Automotive
Applicable Functions
- Sales & Marketing
Use Cases
- Demand Planning & Forecasting
- Digital Twin
About The Customer
The customer is one of the world's leading tire producers, offering a wide range of products and services, including tires for cars, motorcycles, and bicycles. The company has a particular focus on the high-value tire market. The company was previously reliant on manual, Excel-driven planning processes across various functions and time horizons, which led to suboptimal decision-making and inaccurate plans. The company's strategic planning was conducted without leveraging key market trends and macroeconomic developments, and they were unable to execute long-range rough-cut capacity plans.
The Challenge
The case study revolves around a major global tire producer that was grappling with highly manual, Excel-driven planning processes across various functions and time horizons. This outdated approach resulted in suboptimal decision-making and inaccurate plans. The company's strategic planning for the next 5-7 years was conducted without leveraging key market trends and macroeconomic developments. Furthermore, the company was unable to execute long-range rough-cut capacity plans due to the majority of constraint information existing as spreadsheets or tribal knowledge. The core planning cycles, including strategic, tactical, and operational, were not interconnected, leading to silos and suboptimal decision-making.
The Solution
The company partnered with o9 to overcome these challenges. With o9, the company was able to put together a long-range demand plan, incorporating leading indicators of demand and key market trends to better understand market size and market share. The company was also able to run a long-range demand supply match by leveraging the o9 Digital Twin and the ability to run various scenarios. This could be evaluated on revenues, opex, capex, inventory, and profitability. Furthermore, all key planning processes across time horizons were managed in the o9 platform, resulting in alignment and decisions according to strategic priorities. The company used the o9 Enterprise Knowledge Graph to build market, demand, and supply-knowledge models. This allowed them to run all key planning processes for all categories, channels (OEM and after market) and countries across all time horizons in a single integrated platform.
Operational Impact
Quantitative Benefit
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