Technology Category
- Application Infrastructure & Middleware - Event-Driven Application
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Finance & Insurance
- Paper & Pulp
Applicable Functions
- Product Research & Development
Use Cases
- Construction Management
- Inventory Management
Services
- System Integration
About The Customer
Infotic S.A. is a Colombian company founded in 2006, dedicated to the integration, outsourcing, and project management of information and communication technologies. The company is primarily focused on providing operational, administrative, technological, and computer services to public entities. Infotic works with mayors and governments nationwide to formulate and execute projects led by the Ministry of Information Technologies and Communications, such as Vive Digital and Online Government. The company is committed to providing high-quality products and services, managing projects and software that offer innovative solutions with a high degree of compliance, execution, and market vision.
The Challenge
Infotic S.A., a Colombian company providing operational, administrative, technological and IT services to public and private entities, was facing challenges in managing its growth and maintaining its market leader position. The company's main objective was to increase its capacity for innovation and productivity. However, all their internal processes were manual, leading to task duplication, human errors, loss of information, lack of internal management control, no established execution times, process inefficiency, and disparate information. The company needed a vast change in organizational culture and a strategy to automate processes, increase efficiency across their activities and manage customer service promptly. To achieve these goals, Infotic selected the AuraQuantic LCAP solution, a customizable and intuitive platform that allows creating new applications without the need for programming.
The Solution
After a detailed analysis of Infotic’s main activities, a digital transformation project was defined to automate the entire business line. The AuraQuantic Low-Code Digital Platform was implemented, allowing non-technical business users to create applications and make changes on the fly. This dynamic solution facilitated collaboration between executives and the IT team in the definition, implementation, and execution of different applications created for end-to-end company automation. Applications were created for project management, revenue management, accounts receivable management, bank balance updates, board of directors and/or assembly meetings, offer and contracting management, supplier and alliance contracting, debit and credit notes, document management, and billing. Each application integrated all the necessary information from other processes and applications, allowing for efficient tracking, control, and monitoring of activities and resources.
Operational Impact
Quantitative Benefit
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