Digital Transformation of Inventory Management for UK's Leading Car Dealership

The client is a leading car dealership company in the UK that represents some of the world’s most prestigious car manufacturers such as Audi, Ferrari, Jaguar, Bentley, BMW, Lamborghini, Mercedes-Benz, and others. The company provides its clients with both new and used cars as well as after-sales services. They also distribute spare parts for Ferrari and Maserati. The company used an old web platform for searching and selling the car parts, which was proving to be inefficient and difficult to manage.

The client, a leading car dealership company in the UK, was facing challenges with their existing dealership management system. The system was outdated and inefficient, making it difficult to manage a large inventory database of over 285,000 parts. The system was also hard to handle and had inefficient reporting capabilities. It consisted of a number of websites and third-party solutions that all shared one inventory database. The client had been trying to re-develop the system for eight years with their on-site engineers and individual contractors but had not been successful. They needed a solution that would streamline their inventory management, improve the user experience of the platform, and enhance the efficiency of their business operations.

N-iX, a technology solutions provider, was brought in to help the client improve the architecture and performance of the system and add new functionality. They began by identifying the technological challenges and goals, analyzing the legacy system, and creating a digital transformation roadmap. They set up Agile processes focusing on ultimate customer experience and supported the digital solutions. The team developed the UI/UX design of the solution using Figma to make the system more user-friendly. They also refactored the parts that were originally written in ASP.NET MVC and jQuery and rewrote one of the websites of the system that was written in Web Forms. The team gradually refactored all components of the system to WebApi and React, using Docker to facilitate and speed up development. The implementation process was divided into several phases to ensure uninterrupted business flows.

• The operational results of the project were significant. The team at N-iX set up a granular approach to system modernization and ensured uninterrupted performance of the system. They upgraded the legacy code and implemented new functionality for stock and warehouse management, accounting, logistics, and all other processes needed for car parts management. The team also built a brand-new UI/ UX design, following the latest industry trends. Additionally, they created a comprehensive user manual for the new system, which describes all business flows and permissions. This has led to improved business logic and user experience, making the system more efficient and user-friendly.

• The new platform supports a single login, eliminating the need to manage multiple user accounts.

• The system was redeveloped without disrupting the client's business flows.

• The new tech stack developed led to an efficient system and sped up software development.