Digitizing Chemical Safety Management: A Case Study on Müller's Adoption of EcoOnline's Solutions
Technology Category
- Sensors - Chemical Sensors
- Sensors - Liquid Detection Sensors
Applicable Industries
- Chemicals
- Food & Beverage
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Leasing Finance Automation
- Onsite Human Safety Management
Services
- System Integration
About The Customer
Müller is a multinational producer of dairy products, employing over 20,000 people throughout Europe. In the UK, Müller develops, manufactures, and markets a wide range of branded and private-label dairy products made with milk from over 1,500 farmers in Britain for the UK market. It operates through three business units in the UK: Müller Yogurt & Desserts, Müller Milk & Ingredients, and Milk & More. The company has over 8,000 people spread across 80+ sites, dealing with several health and safety challenges, including managing their hazardous substances safely and compliantly.
The Challenge
Müller, a multinational dairy products producer, faced significant challenges in managing health and safety across its 80+ sites. With over 8,000 employees, the company had to ensure the safe and compliant handling of hazardous substances. The complexity of their supply chain, coupled with the need to maintain high health and safety standards, made standardizing safety processes a key priority. The company sources materials from a wide range of global suppliers, adding another layer of complexity to their operations. The main challenge was to unify standards and processes under one strategy, which was difficult due to the differing systems, risks, and capabilities across their many sites. Staff had to spend a significant amount of time updating contractor information and keeping chemical risk assessments up-to-date. As the company expanded rapidly, the health and safety team needed a framework to standardize operational excellence activities and ways of working across the business.
The Solution
Müller chose EcoOnline's Chemical Safety solutions to digitize their processes and drive safety behavior across the company. Sypol, a part of EcoOnline, has a proven track record of helping food manufacturers manage the unique COSHH (Control of Substances Hazardous to Health) challenges associated with food production. The software flags when COSHH assessments need to be updated in line with new legislation, enabling Müller to better unite standards and meet compliance across sites. The company now has a world-class Chemical Safety management system, allowing them to monitor performance and identify areas for improvement across its many sites. With Sypol's help, Müller has significantly improved the way it manages COSHH risks and compliance, and has been able to influence employee attitudes and behaviors about safety.
Operational Impact
Quantitative Benefit
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