Customer Company Size
Large Corporate
Country
- United Kingdom
- United States
Product
- Morpheus multi-cloud management platform
- ServiceNow
- SaltStack
Tech Stack
- VMware
- Oracle
- AWS
- Azure
- Google Cloud Platform
- Apache
- Tomcat
- JBoss
- Microsoft SQL
- Windows
- CentOS
- RHEL
- OEL
- Microsoft Active Directory
- InfoBlox
- Cisco ACI
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Hybrid Cloud
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Private Cloud
- Infrastructure as a Service (IaaS) - Public Cloud
Applicable Industries
- Pharmaceuticals
Applicable Functions
- Discrete Manufacturing
- Product Research & Development
Use Cases
- Predictive Maintenance
- Edge Computing & Edge Intelligence
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
AstraZeneca is a global, science-led bio-pharmaceutical business that delivers innovative and life-changing medicines used by millions of patients worldwide. Operating in over 100 countries, with hundreds of projects in its pipeline at any given time, the company focuses on the discovery, development and commercialization of prescription medicines primarily for Oncology, Cardiovascular, Renal and Metabolism and Respiratory Therapy. AstraZeneca operates one of the most robust hybrid IT environments in the bio-pharmaceutical industry. Arguably one of the busiest and brightest in the business, the company’s enterprise IT organization oversees more than 16,000 virtual and physical servers and 2,700 applications across 15 global locations spanning on-prem VMware infrastructure and multiple public cloud providers including AWS, Microsoft Azure, and Google Cloud Platform.
The Challenge
AstraZeneca’s Global Infrastructure Services (GIS) division acts as the centralized architecture and engineering team to support the huge volumes of IaaS and PaaS requests coming from seven key business units. Like most industries today, bio-pharmaceuticals is a segment where time is the enemy. Speed is the currency of competitive differentiation and as such the GIS leadership is under constant pressure to deliver more value in less time. After analyzing processes, the team determined that developer requests for resources took an average of 80 man-hours to fully deliver in a production ready state because of manual handoffs and approvals across systems and teams. The company was simply growing too quickly to continue with this type of bottleneck. The GIS team knew that unless they introduced additional automation and orchestration to streamline their processes, it could hinder future delivery times to their internal clients.
The Solution
After realizing the legacy approach to VMware automation wasn’t cutting it, AstraZeneca decided to look for a more innovative and agnostic approach. The search led them to both traditional players and emerging technology vendors including Morpheus Data. During the Proof of Concept (PoC) phase, the results were immediate! Less than 24 hours after starting their implementation, the GIS team was able to enable push-button provisioning of new instances to their VMware ESX cluster using the Morpheus multi-cloud management platform. Once selecting Morpheus as their enabling technology for cloud automation, the global roll-out went very quickly across 8 data centers with thousands of applications under management. The increase in deployment speed not only enables AstraZeneca to compete more effectively in market, the GIS team has significantly reduced operational costs. Initially, Morpheus automatically orchestrated every IaaS and PaaS provisioning request through ServiceNow as the end-user facing interface. This included orchestrating across AstraZeneca’s compliance, networking, access, quality and control, operations and capacity management tools and platforms. With the agility gains seen through advanced hybrid-cloud automation, AstraZeneca has modernized their approach and is using the native Morpheus interface and APIs to move even faster while still assuring ServiceNow CMDB and other updates are happening in the background.
Operational Impact
Quantitative Benefit
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