Domo Powers Insights Across KOKO Networks
Customer Company Size
Large Corporate
Region
- Africa
- Asia
Country
- India
- Kenya
Product
- Domo BI & Analytics
Tech Stack
- Data Visualization
- ETL Pipelines
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Environmental Impact Reduction
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Supply Chain Visibility
- Real-Time Location System (RTLS)
Services
- Data Science Services
- Cloud Planning, Design & Implementation Services
About The Customer
KOKO Networks is a high-tech company that is scaling a proprietary technology platform to protect Africa’s forests from the destructive charcoal cooking fuel industry. The company's hardware, software, and operating platform enables the replacement of charcoal, at scale, with sustainable bioethanol cooking fuel – starting in urban Kenya. Over half a million households buy clean fuel daily via a network of 1,300+ KOKO Fuel ATMs, refilled by Smart MicroTankers. The customer experience is modern, clean, ultra-safe and undercuts charcoal pricing by 40%. KOKO has seen rapid growth since it launched across Nairobi in Q4 2019, with a 1,500-strong team between Kenya and India (as of August 2022).
The Challenge
KOKO Networks, a company that is scaling a proprietary technology platform to protect Africa’s forests from the destructive charcoal cooking fuel industry, was facing challenges with its data visualization software. The company was dealing with a large volume of data from three disparate databases, which led to issues with dashboard speed and performance. As the company was growing rapidly, it needed a solution that was easy to use and could be quickly adopted by new team members. Additionally, the solution needed to be affordable and manageable by the analytics department.
The Solution
KOKO Networks implemented Domo's BI & Analytics product to manage the last mile distribution of renewable fuel across its networks. Using sensors to inform the Domo dashboards, the fuel is tracked along the entire operations process, from every depot station and ‘Micro Tanker’ used, before arriving at the extensive network of KOKO Point ‘Fuel ATMs’. Similarly, delivery of cookers and canisters from KOKO’s warehouses can be tracked more efficiently, along with better visibility around customer metrics such as fuel purchases. This improved visibility of data gives KOKO a new level of efficiency. The management team has oversight of high-level dashboards to monitor overall sales performance, growth figures, and forecasts. In support, team members can drill into the dashboards to extract the data and perform their own analytics. Lastly, customer sales teams automatically receive data every hour to show where live stock levels in the field. The overarching goal for this is to democratise the business to ensure end data is accessible for everyone, independently.
Operational Impact
Quantitative Benefit
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