Dorcy's Supply Chain Management with EXTOL
Customer Company Size
SME
Region
- America
Country
- United States
Product
- EXTOL EDI Integrator for i (EEI)
- EXTOL Secure Exchange (ESX)
- EXTOL VAN
Tech Stack
- EDI
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Retail
Applicable Functions
- Logistics & Transportation
Use Cases
- Supply Chain Visibility
Services
- System Integration
About The Customer
Dorcy is a company that has been in the flashlight marketing business for over 55 years. The company supplies its products to major retailers, including Wal-Mart, Lowe's, and Sears. Dorcy has a significant presence in the retail industry and has established a strong reputation for its high-quality products. The company operates on a global scale, managing a complex supply chain that involves numerous trading partners. Dorcy's operations require a robust and efficient system for managing its supply chain to ensure smooth operations and maintain its reputation for reliability.
The Challenge
Dorcy, a company that has been marketing flashlights for over 55 years and supplies major retailers such as Wal-Mart, Lowe's, and Sears, faced a significant challenge. The company needed to implement an automated e-business solution to manage its global supply chain operations quickly and cost-effectively. The focus was to find a robust integration solution that could help reduce high VAN cost and be rapidly deployed with minimal staff involvement.
The Solution
Dorcy decided to implement the EXTOL EDI Integrator for i (EEI), EXTOL Secure Exchange (ESX), and EXTOL VAN. These solutions allowed Dorcy to onboard new trading partners in a matter of hours, significantly reducing the time and effort required for this process. The implementation of these solutions also led to a reduction in chargebacks by at least 90%, significantly improving the company's financial performance. Additionally, the monthly VAN cost was reduced by about 75%, leading to substantial cost savings for the company. The solutions were rapidly deployed with minimal staff involvement, meeting the company's requirement for a quick and cost-effective implementation.
Operational Impact
Quantitative Benefit
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