Dreco Incorporated: More Responsive Customer Service
Customer Company Size
SME
Region
- America
Country
- United States
Product
- DTR
Tech Stack
- ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Plastics
Applicable Functions
- Discrete Manufacturing
- Sales & Marketing
Use Cases
- Manufacturing System Automation
- Inventory Management
Services
- System Integration
About The Customer
Dreco Incorporated is a family-owned company that manufactures injection molded plastic parts primarily for the vacuum cleaner industry. The company, which is currently run by the third generation, offers a large product line with more than 800 hose end types and a full line of vacuum attachments. Dreco serves the needs of several industries, including lawn and garden, health care, industrial cleaning, consumer products, and automotive. The company is based in Cleveland, Ohio.
The Challenge
Dreco Incorporated, a manufacturer of injection molded plastic parts, was struggling with an outdated ERP system that was not designed to account for sales orders in real time or effectively manage data on prospective sales. The system required constant updates and was not user-friendly. Dreco needed a software solution that could handle the unique requirements of a plastics processor, including accounting for parts weighing as little as a few grams. The company also wanted a system that could seamlessly integrate all its business operations.
The Solution
After conducting thorough research on a variety of competitive industry products, Dreco selected DTR, a product of more than 20 years of plastics-focused software development. DTR was designed to provide industry-specific manufacturing, distribution, and financial management solutions that address the unique system requirements of plastics processors. Once installed, DTR enabled Dreco’s management to predict required materials and subcomponents based on scheduled production, sales orders, and backorders. DTR also generates forward finite, queued, and just-in-time scheduling for all workstations and/or secondary operations. Users have the option of basing schedules on sales orders, forecasts, release orders, electronic data interchange (EDI), manual assignments, consolidations, and/or reorder points.
Operational Impact
Quantitative Benefit
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