Driving Responsiveness
Customer Company Size
Large Corporate
Region
- Africa
- Europe
- Middle East
Product
- JDA® Sales & Operations Planning
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Automotive
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Demand Planning & Forecasting
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- Training
About The Customer
TE Connectivity (TE) is a global technology leader that designs and manufactures connectivity and sensor products for harsh environments in a variety of industries, such as automotive, industrial equipment, data communication systems, aerospace, defense, medical, oil and gas, consumer electronics and energy. TE has a large size with multiple business units and operates in a dynamic industry. It needed to define and support a new high-impact, demand-driven S&OP process across its production sites to guide the manufacture of components for passenger car wire harnesses, advanced automotive safety systems, highly integrated engine controls and advanced power management systems.
The Challenge
TE Connectivity (TE) needed to improve the sales and operations planning (S&OP) processes in each of its business units. The challenge was that every division was approaching this from a different perspective, and many, if not all, were simultaneously managing organizational, process or IT issues. While TE’s global IT organization supported all of the company’s business units, the company did not have a common S&OP platform or tool set, and business units were replicating information across multiple tools. TE needed an S&OP solution with the scalability to handle multiple business units and the ability to support flexible corporate hierarchies and various product coding, customer and other structures. Integration with current enterprise resource planning and other systems, as well as robust exception management capabilities, were also key requirements.
The Solution
TE decided to begin its corporate rollout of JDA Sales & Operations Planning, which is part of JDA’s Manufacturing Planning suite, with two business units: its Automotive business in the Europe, Middle East and Africa (EMEA) region and its Circuit Protection business from a global perspective. The TE Automotive EMEA pilot represented an end-to-end opportunity to develop a baseline framework from which to leverage subsequent TE business unit rollouts of JDA Sales & Operations Planning. TE Automotive competes in a dynamic industry, and it needed to define and support a new high-impact, demand-driven S&OP process across its production sites to guide the manufacture of components for passenger car wire harnesses, advanced automotive safety systems, highly integrated engine controls and advanced power management systems.
Operational Impact
Quantitative Benefit
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