E-Commerce Platform Increases Resilience at Scale with Datadog and AWS
Customer Company Size
Large Corporate
Region
- Others
Country
- Other
Product
- Datadog
- AWS
- Amazon Aurora
- Terraform
Tech Stack
- Cloud Computing
- Infrastructure as Code
- Database Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Retail
- E-Commerce
Applicable Functions
- Business Operation
- Sales & Marketing
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Neto is a retail management solution that allows retailers to run their web store, point of sale, inventory, and fulfilment operations through a central platform. With Neto, retailers can future-proof their businesses in an increasingly competitive industry by delivering exceptional customer experiences via any channel—be it in-store, online, or through a marketplace. Neto’s customers rely heavily on the health of Neto’s infrastructure, which must scale often to support customers’ web stores and business management tools. Failure to meet the capacity needs of customers could result in degraded service and render retailers unable to capture sales or properly manage inventory during their most lucrative, high-traffic times.
The Challenge
Neto was looking to move its existing legacy infrastructure to the cloud in order to drive automation and support their customers’ growth. However, their existing monitoring tools were unable to scale dynamically and could not track services across ephemeral infrastructure components. This posed a challenge as they needed a monitoring solution that could provide real-time visibility across a highly-automated environment. Prior to moving to the Amazon public cloud (AWS), maintaining and scaling Neto’s legacy infrastructure was slow, reactive, and prone to technical difficulties. Neto’s infrastructure environments often drifted out of sync, making it hard to increase capacity or deploy changes to production without engaging in manual, time-consuming processes.
The Solution
Neto enlisted Datadog to ensure that their application and assets were transferred with minimal customer impact, and that Neto’s newly automated platform remained reliable and performant once in production on the cloud. Datadog’s ability to collect metrics from both of Neto’s environments and then display the health of every host and service in a single interface—regardless of where they were running—meant that Neto never experienced a lapse in visibility or platform reliability during their migration. In Neto’s new cloud infrastructure, Datadog helps support Neto’s overall automation efforts by monitoring new hosts as soon as they come online, allowing Neto to track the health and performance of any service, as it scales, at a glance. Neto deploys the Datadog Agent through Terraform, which they use to automatically provision and configure their dynamic infrastructure.
Operational Impact
Quantitative Benefit
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