About The Customer
Hired by Matrix is a professional staffing firm that has been providing services to Fortune 500 companies since 1986. They specialize in delivering top talent for their clients, leveraging their extensive network and industry knowledge. With a focus on efficiency and quality, Hired by Matrix had previously automated their Vendor Management System (VMS) process and were in search of a solution that could maintain or improve upon this level of automation. Their clients' preference for using VMS added to the necessity for a flexible, agile, and efficient solution.
The Challenge
Hired by Matrix, a professional staffing firm for Fortune 500 companies since 1986, faced a significant challenge with their Vendor Management System (VMS). Many of their customers had chosen to use VMS, a market known for its dynamic nature, requiring a flexible and agile solution. Prior to using Bullhorn, Hired by Matrix had automated their VMS process, and there was no way they could revert to manual data entry. They needed a solution that could match or surpass their existing system's efficiency and reliability.
The Solution
The solution came in the form of VMS Access, which automatically loads orders from seven different VMS into Bullhorn, streamlining the process and eliminating the need for manual data entry. The VMS Access Customer Portal, praised for its ease of use, was a significant factor in Hired by Matrix's satisfaction with the solution. Furthermore, the VMS Access support team was highly responsive to Hired by Matrix's special requests, doing everything possible to accommodate their needs and ensure the solution was tailored to their specific requirements.
Operational Impact
Quantitative Benefit
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