Technology Category
- Application Infrastructure & Middleware - Database Management & Storage
- Infrastructure as a Service (IaaS) - Cloud Databases
Applicable Industries
- National Security & Defense
Applicable Functions
- Human Resources
- Sales & Marketing
Use Cases
- Tamper Detection
- Track & Trace of Assets
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
EG A/S is one of Scandinavia’s leading software companies. Its subscription-based business model makes it easy for organizations to adopt its software, and then encourages them to remain customers once they see the business value it delivers. EG has been growing through acquisition and organic growth, and its workforce is continually expanding. The company maintains a hybrid environment, with an account for each employee in Azure Active Directory. EG has been a customer of Nintex, a digital process automation company, for eight years.
The Challenge
EG A/S, a leading software company in Scandinavia, was struggling with a manual process for onboarding and offboarding employees. This process involved a flurry of emails between line managers, human resources, and IT to authorize employee accounts, assign resources, and more. Offboarding required the return or reassignment of these assets in a secure way that protected the company and its network. The process was time-consuming and threatened to become more so as EG’s workforce continued to grow. Worse, there was no way to track the status of the myriad requests and resource allocations, leaving EG managers in the dark.
The Solution
EG A/S adopted Nintex Workflow and Nintex Forms to automate and streamline the onboarding and offboarding process. The process begins with a Nintex Form that managers use to request assets and resource access for their new hires. A Nintex workflow then automatically creates an account for the new hire in Azure Active Directory, configures the employee’s Office 365 access, assigns Skype and Teams accounts, and activates the employee’s phone number. When employees are offboarded, workflows close the employee’s accounts the same day the offboarding is implemented, then delete the accounts and reassign outstanding licenses at the end of 30 days. EG also adopted Nintex DocGen to automate the process of creating incentive agreement documents for its sales professionals, saving hundreds of hours a year.
Operational Impact
Quantitative Benefit
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