Bullhorn > Case Studies > Elite Assistants Streamlines Operations with Bullhorn's Recruitment CRM

Elite Assistants Streamlines Operations with Bullhorn's Recruitment CRM

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration
Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Education
Telecommunications

Applicable Functions

Maintenance
Product Research & Development

Use Cases

Time Sensitive Networking
Virtual Training

Services

System Integration
Training

About The Customer

Elite Assistants is the sister company of the Executive Assistant Network, a leading Australian membership group for executive and personal assistants. The company was born out of an overwhelming demand from its members for a dedicated recruitment entity. Elite Assistants is the only job board dedicated to placing executive and personal assistants in Australia. Despite its relatively recent launch, the company has been able to leverage a vast existing network to generate impressive demand. The company operates a popular and free posting function for both employers and recruitment agencies alike.

The Challenge

Elite Assistants, a unique business dedicated to placing executive and personal assistants in Australia, faced the challenge of finding a customizable, cloud-based recruitment CRM that could handle high volumes of candidate data and integrate seamlessly with a multi-poster job platform. The company needed a solution that would allow them to work quickly and focus on candidate and client communications. The challenge was to find a software that was robust enough to handle their workflow requirements and could grow with the company.

The Solution

Bullhorn and its Marketplace Partners provided a solution that met all of Elite Assistants' requirements. The customizable, robust software offered by Bullhorn, along with its dedicated training and 24-hour tech support, ensured that Elite Assistants could function efficiently. The software's commitment to development meant that Elite Assistants would be at the forefront of recruitment technology for the foreseeable future. The integration of Bullhorn with its Marketplace Partners such as Broadbean proved to be the ideal solution to suit Elite Assistants’ high volume and candidate-focused workflow.

Operational Impact

Since implementing Bullhorn's solution, Elite Assistants has been able to consolidate all functions of its workflow into one intuitive and hyper-efficient system. The company has been able to operate a paperless office and improve communications to clients and customers through Bullhorn’s integration with its Marketplace Partners. The visibility and control of operations that Bullhorn provides has allowed Elite Assistants more time to focus on revenue generation. The company has also been able to set ambitious goals for the future, with plans to open 10 offices by as early as 2017, confident in Bullhorn's capacity to coordinate communications across offices and provide a true cloud platform that will allow Elite Assistants to scale operations with efficiency, regardless of location.

Quantitative Benefit

Reduced manual data entry by 50% compared to operations prior to implementation.
Consolidated multiple aspects of its workflow into one system, saving time in efficiency.
Provided unparalleled control over its entire operations funnel.