Region
- America
Country
- United States
Product
- Acumatica Cloud ERP
Tech Stack
- Cloud technology
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Telecommunications
- Electronics
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- Cloud Planning, Design & Implementation Services
About The Customer
DDB Unlimited is a company based in Wynnewood, Oklahoma, United States. The company operates in the enclosure manufacturing industry, producing rugged enclosures for use in telecom, traffic, security, electrical (NEMA), and other applications. The company has multiple product lines that are shipped around the world to major industry players as well as single purchase customers. DDB Unlimited has been experiencing rapid growth, which required the company to automate and improve processes across multiple locations and production facilities.
The Challenge
DDB Unlimited, a manufacturer of rugged enclosures for various applications, was experiencing rapid growth and needed to automate and improve processes across multiple locations and production facilities. The company was using QuickBooks for accounting processes and Profit 21 for CRM activities, with sales orders arriving via phone, fax, and email. Inventory and production processes were being tracked manually. Having separate systems for different processes created extra work including dual order entry, manual import and export processes, manual accounting, and offline reporting. DDB Unlimited decided to investigate an ERP system to streamline and automate these systems. The company implemented a Sage MAS 90 system but was unhappy with the fact that processes got slower and more confusing.
The Solution
DDB Unlimited decided to implement Acumatica, a Cloud ERP solution. Acumatica could deliver a single system with access from anywhere, real-time dashboards, rapid processing, and centralized management without being a burden on the internal IT department. By working with AIM Solutions, DDB Unlimited could get customizations and personal service for their Acumatica software the same way that DDB Unlimited provides service to their customers. Acumatica helped DDB get all of their data in one place. Sales orders and purchase orders are linked to accounts receivable and accounts payable so business transactions and accounting transactions are seamlessly integrated. Data from all Acumatica application suites, such as the Customer Management suite, provides a complete customer lifecycle and history from a single location. With all the data centrally organized, dashboards created by users and reports created using the Acumatica report writer deliver real-time data to anywhere that it’s needed.
Operational Impact
Quantitative Benefit
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