CyberArk > Case Studies > Enhancing Cybersecurity for Fortune 500 Clients: o9 Solutions and CyberArk

Enhancing Cybersecurity for Fortune 500 Clients: o9 Solutions and CyberArk

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Technology Category
  • Cybersecurity & Privacy - Cloud Security
  • Infrastructure as a Service (IaaS) - Public Cloud
Applicable Industries
  • National Security & Defense
  • Packaging
Applicable Functions
  • Logistics & Transportation
Use Cases
  • Cybersecurity
  • Tamper Detection
Services
  • Cloud Planning, Design & Implementation Services
  • Cybersecurity Services
About The Customer
o9 Solutions is a leading provider of an AI-powered planning, analytics and data platform called the Digital Brain. This platform helps companies transform traditionally slow and siloed processes into smart, integrated and intelligent planning and decision-making across the core supply chain, commercial and P&L functions. Founded in 2009 and headquartered in Dallas, Texas, o9 Solutions now operates globally, serving many Fortune 500 businesses such as Walmart, Starbucks, Nestle, Crocs, Philips, Sony and Samsung. The company employs 2,400 people and delivers its services via a multi-tenant cloud environment based on AWS, Azure and Google.
The Challenge
o9 Solutions, a leading AI-powered planning, analytics and data platform provider, faced a significant challenge in ensuring the security of its Fortune 500 customers' data. The company delivers its services via a multi-tenant cloud environment based on AWS, Azure and Google, making identity protection and management crucial to access control. However, as cyber threats became more widespread and sophisticated, the visibility of identity and threats became poor and disconnected. There was no centralized way to monitor and control the various cloud environments the company used. The company needed to develop a more robust and effective Privileged Access Management (PAM) capability to match or exceed the cybersecurity and corporate governance strategies of its large, global customers. The customers needed reassurance about how o9 Solutions managed and controlled access to their data and the environment.
The Solution
o9 Solutions partnered with CyberArk and deployed CyberArk Privilege Cloud as its corporate PAM solution with advanced security controls, which includes credentials protection and rotation, session isolation, session monitoring and recording. The solution was deployed to 3,500 servers across the company’s multi-tenant cloud environment in less than three months. The company used the CyberArk Jump Start Package to support a faster deployment and identify credentials and privileged accounts. o9 Solutions took a phased approach to develop and deploy the CyberArk PAM solution inclusive of Privilege Cloud and Vendor Privileged Access Manager. It started with the most critical users, such as third parties in o9 Solutions offices and test environments. The company plans to expand its use of the CyberArk Identity Security platform with two additional web and cloud applications to further enhance its security posture.
Operational Impact
  • The deployment of CyberArk's solutions has significantly improved o9 Solutions' cybersecurity stance and enabled first-class protection for its customers’ data and information assets. The automation of processes and operational efficiencies have increased security management productivity three-fold. The greater visibility of identities and access across all cloud environments has provided confidence to o9 Solutions that it is efficiently controlling and managing security for customers, end users and business operations. The company's adherence to several compliance and regulatory standards such as GDPR, SOC 2, ISO 27001, ISO 27017, TISAX, and C5 cloud security, along with the implementation of CyberArk Privilege Cloud, has enabled o9 Solutions to better serve its customers and protect its brand reputation.
Quantitative Benefit
  • Deployed the CyberArk Privilege Cloud solution to 3,500 servers across the company’s multi-tenant cloud environment in less than three months.
  • Security management productivity has increased three-fold due to automation of processes and operational efficiencies enabled by CyberArk.
  • Ranked in the top 1% of all supply chain planning companies for cybersecurity by BitSight, a cybersecurity ratings company.

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