Enhancing Government NetOps and SecOps Collaboration With NETSCOUT Smart Data
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- nGeniusONE® Service Assurance platform
- InfiniStreamNG® (ISNG) and vSTREAM® smart visibility appliances
- nGenius® 5000 Series Packet Flow Switches
- NETSCOUT® Omnis® Cyber Intelligence
Tech Stack
- Network Performance Management (NPM)
- NetFlow, MIB-II, SNMP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Brand Awareness
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Network Security
- Networks & Connectivity - Network Management & Analysis Software
Applicable Industries
- National Security & Defense
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- Cybersecurity Services
- System Integration
About The Customer
The customer is a government agency that oversees national security strategy and preparedness to safeguard the country’s residents, resources, and business assets. The agency is a NETSCOUT® customer, having previously selected nGenius 5000 Series Packet Flow Switch (PFS) technology to improve network packet visibility and accessibility across information technology (IT) operations by using core network packet broker features, including filtering, load balancing, replication, and aggregation.
The Challenge
The government agency was tasked with meeting national cybersecurity mandates and improving network, virtual, remote, and data center visibility and agency operations. The agency's Security Operations (SecOps) team had to reconsider their long-time Network Performance Management (NPM) strategy, which relied on vendor tools that used NetFlow, MIB-II, and SNMP as data sources for analysis, post-incident troubleshooting, and forensic security efforts. The operation of nGenius 5000 Series PFS appliances in the agency environment helped increase SecOps’ awareness of potentially expanding the use of packet-based data sources to improve their monitoring and troubleshooting activities.
The Solution
The agency deployed an integrated, single-vendor NETSCOUT service assurance and cybersecurity solution that delivered improved data center and network edge visibility, with InfiniStreamNG (ISNG) smart data sources and additional nGenius PFS appliances deployed in the agency’s data center core, including their server farm service edge environment. The ISNG’s Adaptive Service Intelligence® (ASI) technology generates smart data from packet traffic flowing across their wide area network and data center environment for use by nGeniusONE’s real-time analysis, enabling Network Operations (NetOps) to assure network and application performance, as well as reporting and troubleshooting activities. The agency also gained visibility into east-west traffic within a Kubernetes cluster, by deploying vSTREAM virtual smart data sources in their on-premises VMware environment.
Operational Impact
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