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Everstream Analytics > Case Studies > Enhancing Supply Chain Resilience and Efficiency: A DuPont Case Study

Enhancing Supply Chain Resilience and Efficiency: A DuPont Case Study

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Technology Category
  • Infrastructure as a Service (IaaS) - Backup & Recovery
Applicable Industries
  • Transportation
Applicable Functions
  • Logistics & Transportation
  • Sales & Marketing
Use Cases
  • Autonomous Transport Systems
  • Supply Chain Visibility
About The Customer
DuPont is a global science and innovation company with a broad portfolio and extensive network. It has a highly complex supply chain, managed by multiple business units within the organization rather than a centralized logistics team. DuPont's supply chain spans several countries, and includes different routes and modes of transport. The company has faced significant supply chain disruptions in the past, and was seeking a solution to improve visibility, assess risk, and enhance efficiency across its supply chain.
The Challenge
DuPont, a global science and innovation company, faced significant challenges in managing its complex supply chain. The supply chain strategy was not defined by the logistics team, but by multiple business units within the organization, making it difficult to achieve a holistic view of the entire supply chain. DuPont's key objective was to assess risk and improve efficiency across its supply chain. The company had previously experienced damaging disruptions, including the 2011 tsunami in Japan that affected its sole supplier plant and the 2013 strikes in the U.S.A. that disrupted operations at East Coast ports. DuPont was seeking a solution that would provide visibility of different routes and specific modes of transport, along with both global and per-country perspectives.
The Solution
Everstream Analytics provided a unique supply chain risk management solution to meet DuPont’s goals. The solution included a targeted risk assessment process and a supply chain incident monitoring platform. Everstream embarked on a major risk assessment exercise, focusing on seven risk categories most likely to impact the supply chain: strikes, power outages, telecoms outages, industrial fires, terrorist attacks, IT failures, and the financial stress of suppliers. After mapping and visualizing the DuPont supply chain, Everstream was able to give a risk exposure rating to all elements of the supply chain. The solution identified risk hotspots and choke points, and provided risk severity scores for each supply chain entity, a resiliency rating based on the available alternative capacities, time-to-recovery, and the importance of the entity to DuPont business.
Operational Impact
  • The solution provided by Everstream Analytics resulted in significant operational improvements for DuPont. It provided end-to-end supply chain visibility, enabling the team to make contingency plans, manage and track risks, and receive alerts and incident status reports. The bespoke risk assessment revealed disruption potential at Rotterdam and Antwerp ports in the Netherlands, enabling DuPont to establish more robust backup plans. The study also identified supply chain partners with inadequate IT contingency plans and fire prevention systems, enabling DuPont to take risk-mitigation action. The ongoing study provides continual guidance to maintain service levels, minimize disruption, adjust the supply chain, take additional mitigation measures, and achieve fast post-disruption recovery.
Quantitative Benefit
  • Everstream Analytics enabled DuPont to accurately estimate potential financial damage – inventory loss from fire in just one European site could cost up to $1.65 billion.
  • A 10-day transportation delay on major outbound lanes could result in $11.13 million in sales losses.
  • The solution allowed DuPont to avoid substantial costs of lost production and sales, premium-rate transport, personnel costs, and brand damage.

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