Customer Company Size
SME
Product
- NAVEX IRM
Tech Stack
- Integrated Risk Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Brand Awareness
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Software
Applicable Functions
- Business Operation
Use Cases
- Regulatory Compliance Monitoring
- Cybersecurity
Services
- System Integration
- Software Design & Engineering Services
About The Customer
The customer is a small enterprise software development company with about 85 employees. The company was seeking to achieve ISO 27001 certification, a globally recognized standard for information security. The certification would require the company to establish a sustainable information security management system (ISMS) that could comply with all seven ISO 27001 categories. The company's Chief Technology Officer (CTO) was leading the project.
The Challenge
The enterprise software developer, a small company with about 85 employees, set a goal to achieve ISO 27001 certification. This certification sets the standard for information security and requires a sustainable information security management system (ISMS) that can comply with all seven ISO 27001 categories. The company knew that using spreadsheets for compliance would not be sufficient due to the rigorous requirements of the certification. The Chief Technology Officer (CTO) was leading the project and needed a technology solution to build an ISMS capable of earning ISO certification.
The Solution
The company selected NAVEX's solution, NAVEX IRM, for its capabilities in integrated risk management (IRM). NAVEX IRM enables organizations to gain a comprehensive view of their business and operations from a risk perspective, connecting individual risk disciplines and managing them in one centralized program. The solution streamlines compliance with multiple regulations and standards, including ISO. The CTO documented ISO 27001’s seven categories of requirements in NAVEX IRM and then leveraged the solution’s functionality to meet requirements, satisfy auditors and earn certification. During the ISMS design phase, the CTO documented objectives, policies, procedures and macro roles, and developed the ISMS manual to govern the entire program, all in NAVEX IRM.
Operational Impact
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