Essential Property Management's Growth Through IoT Solutions
Technology Category
- Networks & Connectivity - 5G
Applicable Industries
- Buildings
- Packaging
Applicable Functions
- Facility Management
Use Cases
- Inventory Management
- Usage-Based Insurance
About The Customer
Essential Property Management is a property management company owned by Beau Miles. The company manages a portfolio of multifamily and single-family properties. Despite being a one-man operation, the company has an ambitious goal to deliver personable service to its clients and renters. The company aims to set itself apart in the market and propel its growth by leveraging modern technology to offer cutting-edge services. Essential Property Management has been a customer of Buildium since 2019.
The Challenge
Beau Miles, the owner of Essential Property Management, was operating as a one-man team with the ambitious goal of providing personable service to his clients and renters. However, he was faced with the antiquated side of property management, such as payments by check and physically driving across town to pick up keys. This outdated system was not only inefficient but also costly for his landlords and inconvenient for his tenants. To revolutionize his services and stand out in the market, Beau needed a solution that would allow him to offer cutting-edge services without incurring huge expenses or the need to hire a full team.
The Solution
Beau chose Buildium, a property management software, as the ideal solution for his business. The software offered ease of use, mobile access, flexibility to accommodate his varied pricing structure, and a way to communicate on the go with residents and landlords. All these features were packaged within a single platform, making it a cost-effective solution for his one-man operation. With the help of customer support, Beau was able to quickly learn how to use the software and start providing the quality service he envisioned. The software also allowed him to require renters insurance in each lease, opening a new reliable revenue stream. Furthermore, the Resident Center feature facilitated effortless communication with residents, promoting on-time payments and strong relationships.
Operational Impact
Quantitative Benefit
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