Expel's Automated Solution Enhances BeyondTrust's Security Operations
Technology Category
- Cybersecurity & Privacy - Intrusion Detection
- Networks & Connectivity - 5G
Applicable Industries
- Cement
- National Security & Defense
Use Cases
- Cybersecurity
- Tamper Detection
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
BeyondTrust is a global leader in intelligent identity and access security, empowering organizations to protect identities, stop threats, and deliver dynamic access to empower and secure a work-from-anywhere world. BeyondTrust offers the industry’s most advanced privileged access management (PAM) solution, enabling organizations to quickly shrink their attack surface across traditional, cloud, and hybrid environments. The company is trusted by 20,000 customers, including 75 of the Fortune 100. Over the last five years, BeyondTrust has experienced exponential growth in its employee base and has also gained a more expansive network of third-party and internal solutions that called for increasingly complex integrations.
The Challenge
BeyondTrust, a global leader in intelligent identity and access security, faced a significant challenge as it expanded. The company needed to evaluate its security posture both internally and externally to understand the risks it faced. Given the high-stakes nature of BeyondTrust’s offering, they couldn’t afford a security breach that could damage the brand’s reputation and its bottom line. The company recognized the need for additional threat detection and automated remediation for assets across the world. This approach was needed to complement BeyondTrust’s own identity and access security solutions for complete coverage of on-premise and cloud assets. BeyondTrust wanted an adaptable and automated solution for faster detection and remediation to protect the company while keeping up with its rapid growth. The company initially selected and onboarded a managed detection and response (MDR) provider, but soon realized that its MDR’s slow response times and inadequate communication approach jeopardized its ability to quickly neutralize threats.
The Solution
BeyondTrust decided to partner with Expel, a provider of managed detection and response (MDR) services. Expel’s plug-and-play capabilities meant that it easily and directly integrated with BeyondTrust’s existing technology stack via APIs. If Expel doesn’t provide an out-of-the-box integration, the Expel team still finds a way to connect, as it does with BeyondTrust’s SIEM. Expel accesses security-related logs, providing the security team with the visibility needed to improve detections and contextual data relevant to specific alerts. BeyondTrust was also thrilled with Expel’s rapid response to potential threats, partially enabled by Expel’s bot Ruxie™, which adds enrichment to interesting cases and auto-remediates events that don’t require an analyst investigation. Expel’s real-time, comprehensive communication in jargon-free language keeps BeyondTrust's team in the loop without delays caused by incomplete or indecipherable data.
Operational Impact
Quantitative Benefit
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