Rapid7 > Case Studies > Experity's Security Operations Scaling with Rapid7 Managed Services

Experity's Security Operations Scaling with Rapid7 Managed Services

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 Experity's Security Operations Scaling with Rapid7 Managed Services - IoT ONE Case Study
Technology Category
  • Cybersecurity & Privacy - Application Security
  • Cybersecurity & Privacy - Intrusion Detection
Applicable Industries
  • Glass
  • National Security & Defense
Applicable Functions
  • Quality Assurance
Use Cases
  • Intrusion Detection Systems
  • Tamper Detection
Services
  • Cybersecurity Services
  • Testing & Certification
The Customer
About The Customer
Experity is a dynamic Health Information Technology company formed from the merger of the two largest urgent care Electronic Medical Records (EMR) companies in the country. The company provides integrated technology and services solutions to more than 5,700 on-demand healthcare practices, urgent care centers, diagnostic testing centers, and primary care centers nationwide. Experity is growing quickly as it works towards its mission to power the patient-centered healthcare revolution. The company's rapid expansion has led to unique challenges for its security team, which is tasked with protecting the company from loss events of any kind.
The Challenge
Experity, a dynamic Health Information Technology company, was formed from the merger of the two largest urgent care Electronic Medical Records (EMR) companies in the country. The merger led to a rapid expansion of personnel, office locations, software, and services, creating unique challenges for the security team. The team was tasked with protecting the company from loss events of any kind, requiring business continuity and standardization. The small security team was overwhelmed with the task of managing security operations and building resilience in their security program. The company's growth also meant that the security team needed a platform to vet alerts from the increasing number of employees and contractors. The existing Managed Detection and Response (MDR) platform was inadequate as it only monitored network and server activity and not endpoint activity.
The Solution
Experity found its solution in Rapid7, purchasing MDR for incident detection and response, Managed AppSec to enhance their application security, and InsightVM for vulnerability scanning. These tools provided activity monitoring, dynamic application security testing, and advanced vulnerability management analytics, enabling Experity to automatically assess, understand, and respond to risk across the entire IT infrastructure. Rapid7's Managed AppSec provided validation and context that allowed the security team to focus on critical issues. The team also had full access to a dashboard for greater visibility. Rapid7's team met directly with Experity developers responsible for remediation, eliminating communication issues. Rapid7's services also helped Experity meet regulatory compliance standards such as HIPAA and HITRUST.
Operational Impact
  • The implementation of Rapid7's services has given Experity's security team the peace of mind to focus on the big picture and plan the direction of their program instead of getting bogged down in the minutia of each alert. The team can now focus more of their energy on operations project work, policy and audit work, especially when dealing with HITRUST certifications. The partnership with Rapid7 has also given the security team greater confidence in their ability to scale as the company expands. Rapid7's constant evolution and improvement of their products align with Experity's growth and market leadership in urgent care EMR.

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