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Case Studies > Explorer Software Client Success Story: Mid-City Excavating Ltd.

Explorer Software Client Success Story: Mid-City Excavating Ltd.

Customer Company Size
Mid-size Company
Region
  • America
Country
  • Canada
Product
  • Explorer Eclipse
  • Explorer Business Analytics
  • Explorer Project Management Module
Tech Stack
  • ERP
  • Real-Time Reporting
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Functional Applications - Enterprise Resource Planning Systems (ERP)
  • Analytics & Modeling - Real Time Analytics
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Real-Time Location System (RTLS)
Services
  • System Integration
About The Customer
Mid-City Excavating Ltd. is a multi-million dollar excavating company based in Edmonton, Alberta. Founded in 1980, the company has grown to become one of the leading excavation firms in the region, known for its professionalism and commitment to safety. Mid-City is involved in a wide range of projects, including site-work and prime contracting services. The company experienced significant growth during the Alberta oil boom, which led to challenges in managing their expanding operations effectively.
The Challenge
Mid-City Excavating Ltd. experienced significant growth during the Alberta oil boom, tripling their revenue over eight years. This rapid expansion led to growing pains, particularly in project management and billing. Project Managers struggled to keep track of job progress due to cumbersome and outdated spreadsheet systems, resulting in inaccurate and delayed billing. The company needed a system that could provide real-time, accurate information to streamline operations and improve billing accuracy.
The Solution
Mid-City Excavating Ltd. implemented Explorer Eclipse, a comprehensive ERP solution, to address their operational challenges. The system includes various modules such as Job Costing, Payroll, General Ledger, and Inventory, as well as specialized modules like Hired Truck Payroll and Service Management. The addition of the Business Analytics module enabled the creation of custom reports without specialized knowledge. The Eclipse Project Management module provided real-time reporting, allowing managers to make informed decisions and improve job performance. This integration streamlined billing processes, enhancing accuracy and cash flow.
Operational Impact
  • The implementation of Explorer Eclipse improved profitability and reduced billing errors.
  • Real-time reporting allowed managers to make informed decisions, enhancing job performance.
  • The Accounting Department could proactively view job status and improve billing accuracy and cash flow.
Quantitative Benefit
  • Tripled revenue over eight years during the Alberta oil boom.

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