Firebolt > Case Studies > Ezora Enhances Financial Control and Analytics for F&B Franchisees with Firebolt's High-Speed Data Warehousing

Ezora Enhances Financial Control and Analytics for F&B Franchisees with Firebolt's High-Speed Data Warehousing

Customer Company Size

Large Corporate

Country

Worldwide

Product

Ezora Platform
Firebolt Cloud Data Warehouse
Amazon Aurora

Tech Stack

APIs
Direct Database Connectivity
Secure File Transfer
Columnar Storage
Compression Algorithms

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction
Innovation Output

Technology Category

Analytics & Modeling - Real Time Analytics
Platform as a Service (PaaS) - Data Management Platforms
Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Food & Beverage
Retail

Applicable Functions

Business Operation
Quality Assurance

Use Cases

Real-Time Location System (RTLS)

Services

Cloud Planning, Design & Implementation Services
Data Science Services
System Integration

About The Customer

Ezora is a scalable platform designed to address financial reconciliation, reporting, and analytics for Food & Beverage (F&B) franchisees. These franchisees consistently face challenges in automating their financial control processes, consolidating financial data, and driving sales and profit growth across their stores. The platform is built to simplify data pipelines and deliver granular, sub-second drill-downs for its customer base. Ezora's platform eliminates the challenges franchisees face by integrating across numerous proprietary systems, simplifying data processing, financial reconciliation, and reporting. The platform offers store performance dashboards that display KPIs derived from sales, inventory, labor, fraud risk, customer experience, and operational cost data. Real-time, daily, weekly, monthly, and year-to-date perspectives allow users to monitor outcomes, trends, and comparisons against targets and benchmarks. Additionally, the platform facilitates the creation of forecasts, targets, and performance comparisons for enhanced planning and decision-making.

The Challenge

F&B franchisees face challenges in automating financial control processes, consolidating financial data, and driving sales and profit growth. They interact with disparate proprietary applications for operations, including point-of-sale, financials, inventory, and workforce planning systems. Building a unified business view requires manual processes for bookkeeping, reconciliation, and financial reporting, leading to inefficiencies and increased error risks. Complex data integrations are needed to generate KPIs on sales, inventory, labor, fraud risk, customer experience, and operational costs. The advent of services like Uber Eats and DoorDash adds complexity, requiring analytics KPIs to track delivery and financial performance. These challenges, coupled with the need for skilled IT staff, make the status quo difficult for F&B franchisees.

The Solution

Ezora's platform addresses the challenges faced by F&B franchisees by simplifying data integration and automating financial processes. The platform integrates across numerous proprietary systems using custom connectors, simplifying data processing, financial reconciliation, and reporting. Ezora’s Financial Control Engine automates bookkeeping, reconciliation, financial reporting, and consolidation. The Sales and Profit Growth engine empowers managers with data-driven insights to make informed decisions and drive business growth. The platform offers store performance dashboards displaying KPIs from sales, inventory, labor, fraud risk, customer experience, and operational cost data. Real-time perspectives allow users to monitor outcomes, trends, and comparisons against targets and benchmarks. The platform facilitates the creation of forecasts, targets, and performance comparisons for enhanced planning and decision-making. Ezora migrated to AWS in 2016, delivering best-in-class availability, ease of integration, improved scalability, and faster innovation. Data integration uses multiple technologies such as APIs, direct database connectivity, or secure file transfer, addressing varying connectivity requirements, scale, and throughput. Data is consolidated into Amazon Aurora for transactional data, Ezora Data Lake for raw data collection, and Firebolt Cloud Data Warehouse for analytics, reporting, and drill-downs.

Operational Impact

Ezora's platform provides real-time, daily, weekly, monthly, and year-to-date perspectives, allowing users to monitor outcomes, trends, and comparisons against targets and benchmarks.
The platform facilitates the creation of forecasts, targets, and performance comparisons for enhanced planning and decision-making.
Firebolt's architecture enables rapid data ingestion and processing, significantly reducing the time required to ingest and process new data, providing up-to-date and real-time analytics to end users.
Firebolt's data warehousing technology allows for lightning-fast query execution, enabling complex queries and drill-downs on granular data stored in Firebolt at sub-second response times.
Ezora's platform eliminates data and pipeline redundancy, simplifying the data model and accelerating the timeline to turn around new data services for existing clients and new client implementations.

Quantitative Benefit